When you purchase your device with service from AmazonWireless.com, we automatically pass along an instant discount from the carrier to you. This discount has been provided to you based on your agreement to (a) activate a new, or extend an existing, line of service for this device with the carrier, and (b) maintain this service in good standing for a minimum of 181 consecutive days. If you do not activate or extend a line of service in connection with this device, or if your service is canceled/disconnected before 181 consecutive days, AmazonWireless.com will charge you $250 per device, plus applicable taxes.
You can return items sold and fulfilled by AmazonWireless for a full refund within 30 days of delivery. All phone parts and accessories must be in new condition and returned in the original product packaging. We'll also pay for return shipping on eligible returns authorized by AmazonWireless Customer Service. To contact AmazonWireless Customer Service regarding a return, please call 1-877-429-8502.
You should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We'll notify you via e-mail of your refund once we've received and processed the returned item. To the extent possible, your refund will be provided using the same payment method that you used for your purchase.
If you purchase a discounted phone with a two-year contract and then cancel after the 14-day return period, Verizon will charge a pro-rated Early Termination Fee based on your phone/device type.
purchased after November 14, 2009, such as the Motorola DROID and BlackBerry Storm: Verizon charges $350 minus $10 for each full month of your Service Commitment that you complete.
For a list of advanced devices subject to the $350 fee, check http://www.verizonwireless.com/advanceddevices
For Standard Phones
, such as the Motorola Barrage or Samsung Intensity: Verizon charges $175 minus $5 for each full month of your Service Commitment that you complete.
Once you fulfill your service contract, you'll automatically become a month-to-month customer.