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Thread: Droid 3 frozen in "manual" sleep mode

  1. Senior Droid
    jpblock82's Avatar
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    #21
    Yes, the update screwed up sleep mode for some reason...so now we get to wait for another update to fix this update.

    Sent from my DROID3 using DroidForums
  2. Droid Newbie
    sspate's Avatar
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    #22
    My daughter and I both have the same problem! I got mine to turn back on only once. Other times we have to remove battery. And when we do turn back on its in airplane mode.
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    #23
    I have an issue that is close to that, my phone will randomly freeze and I have to do a battery pull to reset it. sometimes it will do it after it goes to sleep it wont wake up or just randomly while it is on. please help this is my second D3 and it is extremely frustrating.
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    shane1's Avatar
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    #24
    ha i never use sleep mode but i just tried it and its frozen . i did try it when it first came out and it was slow to wake but now nothin lol...its not sleep mode its in hibernation mode lol...battery pull and in airplane mode i think we have a bug
    Last edited by shane1; 10-08-2011 at 08:40 PM.
  5. Droid Newbie
    mjrgnsn's Avatar
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    #25
    I just got my phone yesterday from Verizon and discovered same issue. Plugged it in and allowed access...
  6. Junior Droid
    youdoneyo69's Avatar
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    #26
    I use Sleep Mode regularly and sometimes I can't get it out and have to pull the battery but all I do is hold the screen on/off button for about 5 seconds then release it and it wakes up out of Sleep Mode hope this helps
  7. Droid Newbie
    mjrgnsn's Avatar
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    #27

    Cool sleep mode function...

    Thanks! Holding down the button for 5 seconds worked!
  8. Junior Droid
    JonDroid3's Avatar
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    #28
    Quote Originally Posted by shane1 View Post
    ha i never use sleep mode but i just tried it and its frozen . i did try it when it first came out and it was slow to wake but now nothin lol...its not sleep mode its in hibernation mode lol...battery pull and in airplane mode i think we have a bug
    This is definitely a bug. My wife and I both have Droid 3s and she's been complaining about this for the past few weeks. Our phones are configured the same (I'm the phone tech in the family) but I figured out that she puts her phone in sleep mode while I just give the power button a quick tap to shut it off. I just did the sleep mode experient on my phone and, sure enough, it's not asleep, more like in a coma. The only thing that works is to pop the battery or plug in the charger. I suspect there may be a hardware component operating here since I've seen posts saying that pressing the power button for 5 seconds works. It definitely does not work for either of our phones, AND... my wife's phone had to be replaced the first week she had it due to a defective power button. Maybe we have a multi-variable problem here.
  9. Droid Newbie
    Wwefan602's Avatar
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    #29
    HELP! I ENTERED SLEEP MODE THEN I CONNECTED IT TO THE CHARGER THEN IT TURNED ON NOW WHEN I TURN ON MY DROID 3 it's just a Black screen i can't do anything I. Tried removing the battery it still docent work help
  10. Junior Droid
    JonDroid3's Avatar
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    #30
    Quote Originally Posted by Wwefan602 View Post
    HELP! I ENTERED SLEEP MODE THEN I CONNECTED IT TO THE CHARGER THEN IT TURNED ON NOW WHEN I TURN ON MY DROID 3 it's just a Black screen i can't do anything I. Tried removing the battery it still docent work help
    The first thing I would do is unplug the charger and then plug it in again and try to turn the phone on. If that doesn't work, and if the phone is still under warrantee, you have two options: 1) Go to the store where you bought it and see if they can replace the phone, or 2) Call the Motorola warrantee replacement number 1-866-406-5154 (the number is on the sticker attached to the USB charger cable that came with your phone). When my wife's original Droid 3 had the same problem that you are reporting the people at our local Verizon store gave her a hard time, so I called the Motorola number (see option #2 above) and they shipped a replacement to us that arrived the next day.

    Good luck, and keep us all posted on your progress.

    Jon
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