Been to the Verizon store over this and the rep didn’t have an answer. He removed the battery and told me to not sleep it this way. Hoping someone might be able to help me figure out if this is “user error” (first smartphone so quite possible). Or maybe this is just what it does. I’ll be the first to admit to being technologically challenged.
When I put the phone into sleep from the power/lock button menu, the phone goes into airplane mode after extended inactivity. I can disable airplane mode from that same menu but the settings menu will still show it enabled. I disable from there as well but it’s taking an extended period to get service back (generally 3+ minutes with one instance of almost 10).
I’ve been playing with settings since getting the phone so I wouldn’t put it past me to have pushed something that could be interfering with this. The phone easily comes back from airplane mode when I set it directly. Any thoughts other than to not sleep the phone this way? Thanks and don’t worry about “dumbing” things down if needed!