I'm on the secured LAN with it, but it's not working with SSL, and I think our mail server refuses any connection, even internally, that isn't SSL.
If you can go to your webmail (Outlook Web Access) in Firefox. To the left of the address there will be a button for the cert. Click on that and view the cert and see when the expiration date is and see if it was signed by a CA.
Sorry didn't see that. The newer droid phones (D2) and above do not like self-signed. I know Touchdown works like a champ, google free touchdown license Motorola. I know for us Droid X users they gave us free licenses because of corporate sync issues. They should be able to hook you up if you get to the right department.
Thanks, the big thing that got me, was the level 3 support email address, from the looks of it. I was trying to get a hold of them earlier.
They need a special phone line or code word that will inform them that you're either IT or a programmer, and wish to speak to someone higher up immediately, because you wouldn't be calling for something a level 1 or level 2 support rep could help with.
xkcd: Tech Support
So I'm trying to complete the workarounds that you all posted, thanks for doing that.
Problem is I'm in a remote office and won't be able to get on LAN to get the certificate.
Anyone have a workaround? I'd like to get corporate sync up and running but can't find a workaround. Any thoughts would be greatly appreciated.
Have your IT person email you the Cert file (to your gmail or something you can pickup on your Droid), then you can install it locally on your Droid, then set up the Corporate sync. This is the process I always used for older PDA's and phones using self-signed certs with ActiveSync and it seemed to work... I could just tap the .cer file from the email and it would prompt to install it, although it will be 'untrusted', just accept/yes and install it anyways..
Also.. could try setting up a VPN (if your network provides that), connect to it first, then configure corporate sync...
Last edited by aconway; 07-20-2011 at 12:42 PM.
I had this issue as well with my Droid 3 at work but got it working. My account settings are:
i am using a secure connection and have verify certificate checked (we are using a self cert)
>having http:// in front of the server stops it from working
>removing the domain\ from before the user stops it from working
I set up the connection using wifi, not 3g. And it only worked using the SSID that had LAN access.