Okay, well, sorry if this is in the wrong place folks, but I looked and couldn't really find anywhere better to post it.
First off, let me say that until now, I have loved Verizon, a lot. My family has been VZW customers since around 1997, and now our home TV, Phone, and Internet is all Verizon. This home would be in northern New Jersey. Well I am now in Morgantown, West Virginia, where I will be spending the vast majority of the next decade or so, getting my degree and hopefully attending law school after. Even though far more remote parts of West Virginia have perfect 3G service (see: the area around Huntington, which I was in for the WVU vs Marshall football game...perfect service), Morgantown has none. I'm permanently on another company's tower, with no 3G, and just a bit of 1X, where my texts are constantly not sent, and calls get dropped frequently. In fact, when my Droid broke and I got my Droid 2 as an insurance replacement last month, I had to find somebody's car to drive up to Pennsylvania, the nearest 3G area, just to activate my phone. It's beyond stupid.
Against my will, I now will probably have to switch to AT&T. They're the best in terms of service in both Morgantown, WV, and my home in Hawthorne, NJ. I'm not paying good money to have a phone here in Morgantown when most of the time it's unreliable and useless, especially now that I'm at college and call home to my mom, grandparents, and dad frequently. I got my Droid last November, 2009, and that was when my last 2 year contract began. I have everything priced out and ready to go at the AT&T store, but I need to cancel VZW first, and see if I can get my cancellation fee waived. I called, but the guy on the phone, who most of the time sounded like a real smartass, basically made it sound as if it's not their fault there's no coverage here, and even though I'm paying for loads more, I should be satisfied with the 1X signal from another company's tower that hardly gets me calls and texts. He even implied that I should have considered this move when I originally got my Droid, as if I knew where I was going to college then, and even so, as if cell service would have been a factor in deciding where to go. He says I must pay the $240 fee.
Is there any possible action I can take here? I'm stuck paying like $75 or something for my phone now every month that I can hardly use. Anyone have any advice or help?
Thanks for everything, and sorry again if this is in the wrong forum.