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Thread: Droid 2 no display just dim backlight

  1. Junior Droid
    djhudjr's Avatar
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    #1

    Droid 2 no display just dim backlight

    Yesterday my phone display was perfectly fine then i went to make a call and it wouldn't show a display just a dim back light. i thought it was just being slow so i waited until the menu, home, back, and search button stopped lighting up then i hit the lock button again and still the same thing i tried to unlock it and it vibrated like it does when you unlock it but still no display. i had my wife call me and went though i just had no display. I have seen other people post about this but no one has gotten a solution. does anyone have trouble shooting or a way to fix it i can try? any help is appreciated. Thanks
  2. Junior Droid
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    #2
    bump
  3. Droid Ninja
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    #3
    do you have a screen protector? could be messing with light or proximity sensors
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  4. Senior Droid
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    #4
    The screen back light sounds like it has failed. You although it could be just an android software issue. Try a battery pull then report back

    Sent from my Galaxy Nexus using DroidForums
  5. Junior Droid
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    #5
    Quote Originally Posted by themib View Post
    do you have a screen protector? could be messing with light or proximity sensors
    no i do not have a screen protector
  6. Junior Droid
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    Quote Originally Posted by skyshadow View Post
    The screen back light sounds like it has failed. You although it could be just an android software issue. Try a battery pull then report back
    i have pulled the battery over night and it is still not working

    any other tips or suggetstions welcome thank you themib and skyshadow for your tips
  7. Droid Ninja
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    #7
    sounds like backlight, no response when you connect to charger?
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  8. Senior Droid
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    #8
    Quote Originally Posted by djhudjr View Post
    i have pulled the battery over night and it is still not working

    any other tips or suggetstions welcome thank you themib and skyshadow for your tips
    You have two options.
    1. Buy a new screen assembly on eBay for your phone and install it yourself.
    2. Buy a new phone through verizon or a used one through eBay.
    This of course only applies if the year warrenty on your phone is up. If you are still under warranty then just call verizon and get a refurb for nothing.

    Also you may want to try fighting with verizon and see if they will do anything for you cause that's ridiculous that your phone failed like that. Depending on how many years you have been with them they might do something for you.

    Sent from my Galaxy Nexus using DroidForums
  9. Junior Droid
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    Quote Originally Posted by themib View Post
    sounds like backlight, no response when you connect to charger?
    nope when i connect the charger the side light that is on when it is charging comes on but no display and still the dim back light

    is there a fix other then to get a new phone for the back light because i don't have insurance on that phone and don't have an upgrade till October lol
  10. Junior Droid
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    #10
    Quote Originally Posted by skyshadow View Post
    You have two options.
    1. Buy a new screen assembly on eBay for your phone and install it yourself.
    2. Buy a new phone through verizon or a used one through eBay.
    This of course only applies if the year warrenty on your phone is up. If you are still under warranty then just call verizon and get a refurb for nothing.

    Also you may want to try fighting with verizon and see if they will do anything for you cause that's ridiculous that your phone failed like that. Depending on how many years you have been with them they might do something for you.
    how hard is it to install?
    yeah i have an upgrade in October and didn't want to buy one if there was a fix
    i may call them and see what they say never hurts to ask right?

    Thank you for all your help Themib and Skyshadow
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