DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Page 2 of 3 FirstFirst 1 2 3 LastLast
Results 11 to 20 of 26

Thread: Asurion insurance = CRAP!

  1. Senior Droid
    tattedupboy's Avatar
    Member #
    196463
    Join Date
    May 2011
    Posts
    210
    Liked
    2 times
    Phone
    HTC Droid Incredible 2
    #11
    Quote Originally Posted by Jonas View Post
    While that may be true, I have been paying verizon for near on 6 years for service. I think for the massive amounts of money I have given them, they can spare me a phone. But that's just me. I am a wee bit selfish to be honest.
    That doesn't justify committing fraud though.

    Sent from my DROID2 using DroidForums
  2. Master Droid
    Jonas's Avatar
    Member #
    225661
    Join Date
    Sep 2011
    Location
    Mooresville, NC
    Posts
    449
    Liked
    23 times
    Phone
    is broken... Again
    #12
    Quote Originally Posted by tattedupboy View Post
    That doesn't justify committing fraud though.

    Sent from my DROID2 using DroidForums
    I see your point. I suppose my advice was ill suited.
  3. Super Mod/News Team
    Shadez's Avatar
    Member #
    32075
    Join Date
    Jan 2010
    Location
    Lafayette Hill, Pa
    Posts
    8,224
    Liked
    594 times
    Twitter
    @Shadez69
    Phone
    Droid,Droid Bionic/Galaxy SIII
    Premium Member
    #13
    The way I would handle it, is if they refuse to replace the phone, tell them fine. you will contact the better business bureau, your local tv stations (Consumer Protection Dept) most have and that you would post your negative experience with them on the forums you are on that utilize their service. More than likely, they would rather just replace the phone than deal with bad publicity.
  4. Junior Droid
    jdiddy5637's Avatar
    Member #
    162913
    Join Date
    Jan 2011
    Posts
    6
    Phone
    droid 2
    #14

    Agreed

    Asurion is absolute garbage. Everytime I have dealt with them I get a tingly feeling all over me. I recently upgraded to the Razr. It wasnt by choice. My touch screen stopped working on a phone I received from Asurion a month prior. Apparently I wasnt convincing enough that the phone stopped working on its own and they flat accussed me of dropping it. I tried to claim it on the insurance which since I had already claimed two phones in a year time period it was cut off the month prior. End result is I had to buy a new phone. I bought the phone at Best Buy so that I could take advantage of their insurance instead. Ive seen good reviews on it and it seems alot better to me. Its two bucks more per month but there is no deductible. Also, if you break your phone you just go there instead of waiting for two days or whatever amount of time it takes. I have four phones on my plan so as soon as the other ones are available for an upgrade I will buy them from Best Buy as well. Ive emailed Verizon to let them know that they lost that sale of the phone. Hopefully if enough people bash Asurion to Verizon they will get rid of them.

    BTW, if you crash your car you call YOUR insurance company not the insurance company forced upon you by the manufacturer or dealer.
    Last edited by Vulcan1600; 12-27-2011 at 04:34 PM.
  5. Senior Droid
    RUSHgsxr's Avatar
    Member #
    159212
    Join Date
    Jan 2011
    Posts
    124
    Phone
    Droid Incredible
    #15
    Quote Originally Posted by tattedupboy View Post
    That doesn't justify committing fraud though.

    Sent from my DROID2 using DroidForums

    Who are you mother Teresa? Insurance companies screw you whenever they possibly can. You pay in for years and years to them, and when it comes time for them to pay up they always try weaseling out of it. I work with them on a daily basis, and I've seen some ridiculous crap. Asurion is no different.

    To me, paying them monthly for years and years, and 'accidentally' dropping your phone is more than justified after all the nonsense they put people through. Especially when they're just going to send you someone else's garbage anyways.

    Sent from my ADR6300 using DroidForums
  6. Super Moderator
    Vulcan1600's Avatar
    Member #
    7183
    Join Date
    Nov 2009
    Location
    Pennsylvania
    Posts
    5,572
    Liked
    246 times
    Phone
    Galaxy S3
    Premium Member
    #16
    Quote Originally Posted by jdiddy5637 View Post
    Asurion is absolute garbage. Everytime I have dealt with them I get a tingly feeling all over me. I recently upgraded to the Razr. It wasnt by choice. My touch screen stopped working on a phone I received from Asurion a month prior. Apparently I wasnt convincing enough that the phone stopped working on its own and they flat accussed me of dropping it. I tried to claim it on the insurance which since I had already claimed two phones in a year time period it was cut off the month prior. End result is I had to buy a new phone. I bought the phone at Best Buy so that I could take advantage of their insurance instead. Ive seen good reviews on it and it seems alot better to me. Its two bucks more per month but there is no deductible. Also, if you break your phone you just go there instead of waiting for two days or whatever amount of time it takes. I have four phones on my plan so as soon as the other ones are available for an upgrade I will buy them from Best Buy as well. Ive emailed Verizon to let them know that they lost that sale of the phone. Hopefully if enough people bash Asurion to Verizon they will get rid of them.

    BTW, if you crash your car you call YOUR insurance company not the insurance company forced upon you by the manufacturer or dealer.
    First things first: I edited a word out of your reply. Please keep it family friendly.

    Second: Asurion agreement states 2 replacements in a 12 month period. You will also receive a certified like new phone.

    Third: Check that awesome Best Buy insurance plan - if you get your phone wet, which happens A LOT, it is not covered under the Best Buy insurance. If you don't believe me, give them a call.

    Have a nice day.
    Thank you to all who have served or are serving our great country. You're always in my thoughts and prayers.

    Freedom is never more than one generation away from extinction. - Ronald Reagan
    --------

  7. Droid Ninja
    Insidious's Avatar
    Member #
    172757
    Join Date
    Feb 2011
    Location
    Maryland
    Posts
    1,041
    Liked
    18 times
    Twitter
    @Android4life28
    Phone
    HTC Rezound, Droid 2 Global
    #17
    Hey someone else is having issues with the D2!
    :b like shadez said, that doesn't sound right. Id keep trying if I were you. I don't have asurion, and my D2G is going ballistic on me so im pretty screwed.

    Sent from my Cellular telecommunications device, manufactured by Motorola.
    Sent from my HTC Rezound
    Rooted Unlocked and Ready to Rock!


    Current ROM: Newt's One XxX Sense 4.0




  8. Junior Droid
    jdiddy5637's Avatar
    Member #
    162913
    Join Date
    Jan 2011
    Posts
    6
    Phone
    droid 2
    #18
    Quote Originally Posted by Vulcan1600 View Post
    First things first: I edited a word out of your reply. Please keep it family friendly.

    Second: Asurion agreement states 2 replacements in a 12 month period. You will also receive a certified like new phone.

    Third: Check that awesome Best Buy insurance plan - if you get your phone wet, which happens A LOT, it is not covered under the Best Buy insurance. If you don't believe me, give them a call.

    Have a nice day.
    First things first: sorry for the boderline bad language.

    Second: As im sure the agreement says that, how many people actually read it when they rushed to buy the newest phone? How many wouldnt have bought it had they read the agreement? Im guessing none. After my second phone a simple email wouldve been nice to let me know I no longer had coverage. Also, I shouldnt have had to use coverage considering I only had the phone a month and it stopped working on its own. Asurion is a rip off that you have to live with if you want any protection.

    Third: Called Best Buy about their "awesome insurance plan" The rep said yes it is covered. Only things not covered by the plan are lost and stolen. Who said it was awesome anyway? I was just happy to inform people there is another option out there. Thought thats what this forum was about. Im happy you like Asurion, I happen to think they are garbage. Do you work for Asurion or have some sort of stock in the company? If so please fix their costumer service

    Have a spectactular New Year
  9. Droid Ninja
    kptphalkon's Avatar
    Member #
    155133
    Join Date
    Dec 2010
    Posts
    1,389
    Liked
    14 times
    Phone
    Droid 2 Global
    #19
    Look I haven't read all the responses or whatnot, but it sounds like you just have a software issue that can be easily rectified through SBFing. Crap battery life, connectivity issues, etc.
  10. Droid Ninja
    kparks's Avatar
    Member #
    131274
    Join Date
    Oct 2010
    Location
    Maryland
    Posts
    1,513
    Liked
    32 times
    Phone
    HTC ThunderBolt/ S3
    #20
    Even if it was still under mfr warranty they would still send a refurbished

    Sent from my ADR6400L using DroidForums
Page 2 of 3 FirstFirst 1 2 3 LastLast

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Help me understand Asurion insurance.
    By jl8851 in forum Android General Discussions
    Replies: 0
    Last Post: 06-22-2011, 01:48 PM
  2. Insurance question-- Asurion
    By tooblue in forum Motorola Droid
    Replies: 20
    Last Post: 12-30-2010, 02:37 PM
  3. Insurance Policy for VZW & Asurion
    By nerdbox08 in forum Android General Discussions
    Replies: 156
    Last Post: 03-27-2010, 06:00 PM
  4. Asurion Insurance Info
    By xjman349 in forum Android General Discussions
    Replies: 1
    Last Post: 01-25-2010, 03:51 AM
  5. Droid Insurance Asurion
    By pcraw in forum Android General Discussions
    Replies: 19
    Last Post: 01-07-2010, 11:12 AM

Search tags for this page

asurion galaxy nexus replacement
,

asurion galaxy s2

,
asurion won't replace my phone
,

does asurion cover water damage

,
does asurion send new or refurbished phones
,
does asurion send refurbished phones
,

how does asurion insurance work

,

how to get a new phone from asurion

,

is asurion worth it

,
will asurion replace a lost phone
Click on a term to search our site for related topics.

Tags for this Thread

Find us on Google+