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Thread: Need a little help with warranty/rooting

  1. Droid Newbie
    pablot93's Avatar
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    216336
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    Aug 2011
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    Droid 2
    #1

    Need a little help with warranty/rooting

    Hello, I'm a first time poster, long time lurker, and I need some help. I have had my Droid 2 since last August and recently my digitizer began to fail. This extended screen failure from my back button to about and inch up the screen. I am sending my phone in for replacement.

    The current problem is that though I have replaced everything to stock and unrooted with z4root is that when I do a factory reset, it resets to a rooted phone. It specifically says it cannot find the factory reset file. I have no idea what to do.

    I have dabbled in RDS or RSD lite and it always gives me a failure to flash error after getting to the bootscreen. Can anyone help? If there is no solution what is the worst that can happen if I send in my phone and they find it to be rooted after they send me a replacement? Also, do they perform a factory reset when I send my phone in?

    and sorry mods if I put this in the wrong place

    Any help would be appreciated!!
    Last edited by pablot93; 08-10-2011 at 01:21 PM.
  2. Rescue Squad
    UrbanBounca's Avatar
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    Samsung Galaxy Centura
    Premium Member
    #2
    If you have a D2, as opposed to a D2G, you can use the link in my signature to SBF.

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