Welcome to my nightmare.
Sent from my DROID2 OTA updated .621, non-rooted 2.3.4 R.I.P. root access
Sounds a lot like what happened to me excpet the sound just stopped working on mine. Couldn't hear calls, music, or ringer. Even had the same problem with contacts because I use all the go replacements too
Sent from stock **sighs** R2D2
[ROOT] Framaroot, a one-click .apk to root
Droid 2 (a955), Droid 2 Global (a956), R2D2 (a957), & Droid X (MB810)
sd_shadow's (themib) [Collection] of Links: FAQs, Guides, Rooting, SBFs, ROMs... - sites.google.com
Always in motion is the future
It's also very easy, takes maybe 5 minutes depending on how fast your flashing goes.(Longest part). Very easy instructions as well, at least for Windows.
Oh and if you can't download that motohelp, use the one from your phone, it should automatically install it.