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Thread: I need help please

  1. Junior Droid
    brownman's Avatar
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    #11
    yes i can get in recover mode so what do i do from there
  2. Super Moderator
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    @FurryVarmint
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    #12
    One of the options should be "factory reset". Do that twice. Then try rebooting. If this doesn't clear the issue you will need to SBF your phone. Do you know what system version you were on? If not, I'll need to know your bootloader version just in case.
  3. Junior Droid
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    #13
    how do i find that out the bootloader version
  4. Super Moderator
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    #14
    Pull the battery, slide out the keyboard, press and hold the up arrow, pop the battery back in, power the phone up, and when you get a black screen that says bootloader you can release the up key.
  5. Junior Droid
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    #15
    D2.37 i hope this helps
  6. Super Moderator
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    #16
    Okay, the problem I'm running into is I am not sure which SBF to use. Do you remember which System version you were on? It should have been something like 2.3.20.
  7. Junior Droid
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    #17
    ok i got it to work thanz man
  8. Super Moderator
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    #18
    Glad the factory reset worked for you!
  9. Junior Droid
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    #19
    yes it did thanz man
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