Hard Reset

[Djay]

Does anyone know how to do a hard reset on the Vortex? Not the internal way

[mwhartman]

I have a Droid and no experience with the Vortex so my thoughts may be off. Check the settings for phone, data, security. etc.

[Djay]

yea you can do it that way, but im talking about the way with the phone off.

I just found out how though so we're good

[mwhartman]

Would you mind sharing the solution so that others who have the same phone and issue will know?

[Djay]

Option 1 – Using the Android OS menus
If you can access the menus, you can perform a hard reset from within the Android OS software.
1. From the Home screen, press Menu.
2. Tap the Settings button.
3. Select Privacy.
4. Tap the Factory data reset option.
5. Select Reset.
6. Tap Erase everything.
The LG Vortex will then hard reset and may take a few minutes to complete.
Option 2 – Using the hardware buttons
If the LG Vortex is frozen or unresponsive and you can’t access the menus within the Android OS to perform a hard reset, you will need to use this option that utilizes the hardware buttons on the device.
1. Power the phone off. If it won’t turn off, pull the battery from the device.
2. Press and hold Volume Down, Home, and the Power buttons simultaneously.
3. Wait for about 10 seconds until the the screen lights up and the phone starts to boot, then release all three buttons.
The LG Vortex will then go through the hard reset process. Wait a few minutes and the phone should reset with factory default settings and data loaded into memory.
SD Card Format
In cases where you don’t want items remaining on the SD card, you can either swap the SD card with another and keep the one with your data on it, or you can format it:
1. From the Home screen, tap Menu.
2. Select Settings.
3. Select SD card & phone storage.
4. Tap Unmount SD card.
5. Tap Format SD card.
6. Select Erase Everything.
The SD card will then be formatted.

[mwhartman]

Thanks for the reply and glad you figured it out.

[yankees324]

i tried the second option at least 10 times and it never works

[Mickey12gauge]

Option 1 – Using the Android OS menus
If you can access the menus, you can perform a hard reset from within the Android OS software.
1. From the Home screen, press Menu.
2. Tap the Settings button.
3. Select Privacy.
4. Tap the Factory data reset option.
5. Select Reset.
6. Tap Erase everything.
The LG Vortex will then hard reset and may take a few minutes to complete.
Option 2 – Using the hardware buttons
If the LG Vortex is frozen or unresponsive and you can’t access the menus within the Android OS to perform a hard reset, you will need to use this option that utilizes the hardware buttons on the device.
1. Power the phone off. If it won’t turn off, pull the battery from the device.
2. Press and hold Volume Down, Home, and the Power buttons simultaneously.
3. Wait for about 10 seconds until the the screen lights up and the phone starts to boot, then release all three buttons.
The LG Vortex will then go through the hard reset process. Wait a few minutes and the phone should reset with factory default settings and data loaded into memory.
SD Card Format
In cases where you don’t want items remaining on the SD card, you can either swap the SD card with another and keep the one with your data on it, or you can format it:
1. From the Home screen, tap Menu.
2. Select Settings.
3. Select SD card & phone storage.
4. Tap Unmount SD card.
5. Tap Format SD card.
6. Select Erase Everything.
The SD card will then be formatted.

Thank you! Great work on this. I like option 2.