New here and in need of help
First off I'd like to say "Hello" to everyone!
I am new here and am in need of some help.
Here is my problem, Sunday the digitizer touch screen on my LG Spectrum 2 VS930 cracked. On Monday I ordered a new one. Today, Wednesday, the new one arrived and I replaced it.
The problem is, I turn the phone on and it starts up as usual, you can hear the Verizon music, hear the text messages arriving and so on. What you don't get is anything on the screen, except for one half the screen being green (the right side) and one half the screen being black (the left side). Also, if I touch the screen, things will happen, I just can't see what! I was told to do a soft reset and all I could find about it was "turn the power button off then on again". I can not do that because I can't see the screen to power off, so to turn it off I have to pull the battery. I don't want to do a hard reset and lose everything.
Any help would be a great help.