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Thread: LG Ally--Help?!

  1. Droid Newbie
    lmarty's Avatar
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    Droid Ally
    #1

    Question LG Ally--Help?!

    I've had my Droid Ally for about a week now, and I love it. My only problem is occasionally while I'm texting it freaks out and redirects me to either youtube or my email. Does anyone know the cause of this? I've installed a few apps, mostly free ones, and use the facebook and texting app included the most. Has this happened to anyone else? Should I uninstall something, or take it back to the verizon store?

    Thanks
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  3. RS Admin
    christim's Avatar
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    #2
    It cant hurt to swing by a store. Doesn't sound like expected behavior to me, plus the phone is real new. Even better if you can reproduce this at will but it sounds like it only happens sometimes. You can try uninstalling the apps you installed, see if it gets better then add them in one at a time. Figure out how often this issue occurs though. If its once every 3 days and you have 10 apps installed you'll want to get the phone to verizon before your 30 day period is up if it is a hardware issue.

    And, welcome aboard!
    Chris

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  4. Junior Droid
    dantivirus's Avatar
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    #3
    Quote Originally Posted by lmarty View Post
    I've had my Droid Ally for about a week now, and I love it. My only problem is occasionally while I'm texting it freaks out and redirects me to either youtube or my email. Does anyone know the cause of this? I've installed a few apps, mostly free ones, and use the facebook and texting app included the most. Has this happened to anyone else? Should I uninstall something, or take it back to the verizon store?

    Thanks

    Really? Odd, I have had zero issues with mine. I love it. Great phone, easy to use, lots of power. Though I am miffed they decided to go with ARMv6 instead of v7 as some apps require the v7 to run (ie Google Earth and some 3D games), alas, what's done is done.

    Try this, now mind you, it will wipe your phone.

    Press the up or down volume key and the home key, keep them pressed and press the power key. It will do a factory reset of your phone. Then setup your apps and info again. That should fix the issue.

    I had a minor glitch with the GPS where it would always say 'Searching for GPS' even though it had great GPS signal. I did the reset and GPS always connects in less than 10 seconds now.
  5. Senior Droid
    lchavez289's Avatar
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    #4
    Only known problems so far that myself and a few customers are having is a battery issue. My phone gets so hot while charging I literally can't touch it, takes 6+ hours to charge and won't hold a charge for longer then 3 hours. I've notified LG and they're looking into it bc they have heard of this already. I also have a customer who is experiencing the same issue.
    Otherwise I freaking loveeee this phone. I love the new menu stylr, love the new keyboard. Doesn't feel cheap, isn't slow. My husband has the Moto and they are the same speed, or at least its not a noticable difference.
    My guess is that you mustve downloaded something that isn't right.. leave it with only the factory apps for a couple days and see if that does the trick.
  6. Droid Newbie
    cinspace's Avatar
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    #5
    Try going from the main screen menu>settings>about phone> battery use> cell stanby if this says time with out signal of anything over about 1% there are several guides to fixing this. I've had luck with just turning on airplane mode power cycling and then turning airplane mode off. I did this and went from being able to watch my charge drop while doing nothing on the phone to keeping a charge for 8 hours while reading books on the phone. Hope this helps.
  7. Droid Newbie
    xxbabydee1490xx's Avatar
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    LG Ally
    #6
    I started off with my phone hardly charging & it wouldn't stay charged for anything!!! my phone is literally like non stop on the charger bc its constantly dying! So then today it just shuts off & wont charge or turn on at all just red blinking light & then nothing for hours. It just came back on and still isn't charging...I'm also having the problem when I take pics theyre all messed up! I'm still under warrenty so im gonna get a new one but this phone is only a month old. seems like a POS to me.
  8. Junior Droid
    allyuser2010's Avatar
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    #7
    Ive had the exact same problem, I went to the verizon store and somehow they fixed it. But it came back a few weeks later...I think its an ally thing!
  9. Droid Newbie
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    #8
    I've actually experienced the same issue. I figured out that you have to press the search button again. I think it's because the shortcuts are search + letter, which means you've pressed the search key or it's been pressed somehow during the text.
  10. Junior Droid
    shan68ok's Avatar
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    #9

    Don't feel alone...

    I just came home with my second Ally. The first would freeze when texting then shut off and restart. New one has already started. I've taken everything off my SD card in hopes that a corrupted file on it has been causing my issues. Not sure how that could be but I'm out of ideas.
  11. Droid Newbie
    Dan3791's Avatar
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    LG Ally
    #10

    Wink Answer... maybe.

    I too had that exact problem, the answer that I figured out is that, while the phone is swiped open the keyboard uses shortcuts. For example, "Y" brings you to YouTube, "C" to contacts, and (I think) "G" to google mail. So what you want to do is go to "Settings"> "Applications"> "Quick launch"> and BOOM, just set all keys to no shortcuts.

    hope this helps,
    Dan

    p.s. Ever since I got this phone it's been giving me new problems day in and day out. Camera's busted when I take a picture the picture has random colored lines all over the place, but it still takes perfect videos, the keyboard problem happened to me too, and the battery life and charge both suck.
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