My TB keeps giving me a message that I have new voicemail when I really do not. I have to check my messages to see if I have new ones. VWZ said they needed to do a factory reset but I would lose the message my 92 year old mom sent me on my 60th birthday. She won't be around long and I would love to keep her message. Any ideas? I have left voicemail for myself and erased them, removed the battery, and several more actions 611 advised. Nothing worked and I need the help of people who know. Thanks ahead of time.
Sent from my ADR6400L using DroidForums