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About LinkBacksI have had my thunderbolt for a little over a month now, even after the updates I still have data connection problems. I am on the internet and suddenly lose all data. I have the latest update, changed the sim card, and done a factory reset, still the same issue. I have talked to tech support and the last time I was talking to them the phone reboot mid conversation. They said with all the problems I am still having it sounds like a bad phone. They want to send me a refurbished tb. Just want some opinions, do you think it is just a bad phone or something else. Is a refurbished tb going to be any better.
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Thread: Is it worth it or not
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Junior Droid
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- 208298
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- Jun 2011
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- Thunderbolt
07-18-2011 08:40 PMIs it worth it or not
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Master Droid
- Member #
- 120307
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- Sep 2010
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- 459
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- 8 times
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- Droid Bionic
07-18-2011 08:50 PMI've been through like 3 CLN (certified like new) D2's when I was back on my d2. And honestly at first. I was like na I don't want someone else's returns you know? But the final one they sent me ended up lasting me 5-6 months (until I upgraded) and it was still going strong. It beat out my brand new one by a hundred times. So CLNs seem bad at first, but hey if you feel like you got a defective device, then don't be afraid to get one sent out to you
AWESOMEbolt Tapatalkin'Shoot for the moon, if you miss you're still amongst those stars. -
Droid Newbie
- Member #
- 211948
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- Jul 2011
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- G2
07-18-2011 08:59 PMYou should never call support on a phone your trying to trouble shoot, thats tech support 101.
Sent from my T-Mobile G2 using DroidForums -
Junior Droid
- Member #
- 208298
- Join Date
- Jun 2011
- Posts
- 29
- Phone
- Thunderbolt
07-18-2011 09:31 PMWell when it is the only phone you have and there is no pay phone around you do what you can
Originally Posted by Duncan_2150
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Droid Newbie
- Member #
- 211948
- Join Date
- Jul 2011
- Posts
- 3
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- G2
07-18-2011 09:48 PMWait cause its a waste of tech supports and your time. Sorry, I have been tech support for a long time, just some friendly advice
Sent from my T-Mobile G2 using DroidForumsLast edited by Duncan_2150; 07-18-2011 at 09:51 PM.
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Droid Ninja
- Member #
- 98014
- Join Date
- Aug 2010
- Location
- O-Town FL
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- 1,074
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- 7 times
- Phone
- gingersensed thunderbolt
07-19-2011 06:10 AMGet a new one. I have the same issue with mine. Hot a cln. Phone and it worked great for a couple days then stopped. New one arrives today. If you have tried everything, there is no harm in getting a new phone. Eventually they will offer you a different phone. I got offered a charge, which I will probably jump on if this one has the same issues.
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