I have had my thunderbolt for a little over a month now, even after the updates I still have data connection problems. I am on the internet and suddenly lose all data. I have the latest update, changed the sim card, and done a factory reset, still the same issue. I have talked to tech support and the last time I was talking to them the phone reboot mid conversation. They said with all the problems I am still having it sounds like a bad phone. They want to send me a refurbished tb. Just want some opinions, do you think it is just a bad phone or something else. Is a refurbished tb going to be any better.
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