Phone rebooted while talking with 911 operator.

[y0manda]

Phone has been rebooting constantly the past few days. This morning i called 911 when i noticed my truck and work trailer was missing and the phone power cycled. It did it again when I was on the phone with my insurance company, and also while I was talking with tier 2 tech support. I used my wife's phone after work to talk to Verizon about the issues and they were willing to ship a refurbished phone. I denied the refurbished phone but after thinking about it and the jerk who took my call, I'm going to take the refurbished pos and will call them every Monday with a new complaint.

Sent from my ADR6400L using DroidForums

[chubby22]

Have you tried the radio upgrade? So far my battery life has been better. And no reboots. Signal strength has been improved as well.

Sent from my ADR6400L using DroidForums

[wallstreet123456]

Have you tried the radio upgrade? So far my battery life has been better. And no reboots. Signal strength has been improved as well.

Sent from my ADR6400L using DroidForums

What is the radio upgrade and how do you to it? Must the phone be rooted in order to to the update?

[turdbogls]

Have you tried the radio upgrade? So far my battery life has been better. And no reboots. Signal strength has been improved as well.

Sent from my ADR6400L using DroidForums

What is the radio upgrade and how do you to it? Must the phone be rooted in order to to the update?

no root required.
Full MR2 Update Leaks for HTC Thunderbolt, Fix Those Reboot Problems Now - Droid Life: A Droid Community Blog
just follow the instructions. i would do this first before i even set up the phone simple b/c this wipes data

there is also mr2.5 but i believe that is only for root users at the moment.

[tc3]

Yeah....jump through those hoops to make your phone work.

Sent from my ADR6400L using DroidForums

[y0manda]

Lol

Sent from my ADR6400L using DroidForums

[wallstreet123456]

Yeah....jump through those hoops to make your phone work.

Sent from my ADR6400L using DroidForums

It is so sad we need to do all this to get the phone to do what it is intended to do

[ryan.lafrancis]

Does this effect the warranty?

Sent from my ADR6400L using DroidForums

[ziggy484]

Phone has been rebooting constantly the past few days. This morning i called 911 when i noticed my truck and work trailer was missing and the phone power cycled. It did it again when I was on the phone with my insurance company, and also while I was talking with tier 2 tech support. I used my wife's phone after work to talk to Verizon about the issues and they were willing to ship a refurbished phone. I denied the refurbished phone but after thinking about it and the jerk who took my call, I'm going to take the refurbished pos and will call them every Monday with a new complaint.

Sent from my ADR6400L using DroidForums

Just curious... why would you call 911 to report something being stolen? Was your child in the car or something... 911 is for emergencies

[slinky]

Did you back up your phone and then do a full factory reset? This is standard operating procedure. Regarding the 911 call and theft... I'll leave that to you.