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Thread: Stock Thunderbolt rebooting randomly

  1. Senior Droid
    mtnbkrbob's Avatar
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    #11
    1. How many reboots have you experienced since the OTA? (although it was the leaked ota)
    2

    2. How many times a day does your phone randomly reboot?
    1

    3. What were you doing prior to the reboot?
    the first time i noticed it was just sitting there in sleep mode the it rebooted. the second time happened today i had it plugged in to the car charger and i noticed a white light and i looked over and it was rebooting?


    4. 4. Is your phone setup to automatically search for a LTE signal automatically (CMDA + LTE/EvDo auto) or do you have it set for 3G/1x only (CDMA auto(PRL))? If you aren't sure then you are on the default setting, which is the first option.
    CDMA auto (PRL) since I don't live in a LTE area as of yet. but i work in a lte area so i havent set it to 3g/1x.

    5. Suggestions?
    yep fix the OTA. or dont send out an OTA unless its known to make the devices work the way they say it should work.

    I'm not an expert but i think it has something to do with have 4G and 3G combined on one device. maybe its because its switching between the two causes it to reboot becaue they are so differewnt that they dont play well together. and htc and verizon have no idea as to why and they are just throwing code at it hoping that they get lucky. but honestly its the worst phone ever i think but im stuck for two years. so ill live with it eventualy they will fix it or say ole well thats the best we can do and they will move on.
    im surprised HTC would put it out seeing the problems since they seem to be the company that puts devices out that last longer than the rest with fewer updates i mean look at the evo 4g. no problems what so ever and they are practicaly the same device?


    bob
  2. Junior Droid
    Filosophic1's Avatar
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    #12
    1. Approximately two to three dozen or so reboots after the official OTA update. Running totally stock, no root.

    2. Phone will reboot 4 or 5 times a day.

    3. It varies...sometimes I will be playing a game, other times am using my mobile hotspot (when it will stay connected), and sometimes it will reboot just sitting there. Plugged in or not plugged in, it doesn't matter.

    4. Phone is set to CDMA auto (prl)

    5. No suggestions as to what will fix this phone as I've done the master reset, battery pulls, etc. with no discernible effect on the phone rebooting.
  3. Junior Droid
    js05sierrahd's Avatar
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    #13
    1. How many reboots have you experienced since the OTA?
    I would say on average 1-3 per day (depends on my location-see below)

    2. How many times a day does your phone randomly reboot?
    A bunch, and it really depends on my location. I installed the OTA the day it came out (I think the 12th) and while at work it will reboot multiple times during the day (Mon-Thurs 7:30 AM-6:00 PM). When I get home it may reboot 0-2 times (Mon-Thurs 6:30 PM-6:30AM) Friday-Monday morning (at home/in my town) maybe 1-3 reboots during the entire weekend (Northern NJ)

    3. What were you doing prior to the reboot?
    Typically either listening to SiriusXM or Pandora or nothing

    4. Is your phone setup to automatically search for a LTE signal automatically (CMDA + LTE/EvDo auto) or do you have it set for 3G/1x only (CDMA auto(PRL))? If you aren't sure then you are on the default setting, which is the first option.
    (CDMA auto(PRL) At work I am on the border of 3G/4G network but never get 4/G Service and at home I'm lucky to get 3G, usually 1x and I have a network extender

    5. Suggestions?[/QUOTE]
    COMPLAIN TO VERIZON 800.922.0204 & HTC 866.449.8358 until they admit there is an issue and FIX IT!!

    6. What city and state are you experiencing your random reboots in, if any?
    Home: Highland Lakes, NJ 07422 (much less rebooting)
    Work: Parsippany, NJ 07054 (location for most frequent rebooting)

    7. Are you experiencing random reboots over WiFi, 3G and/or LTE?
    Home: Service isn't great here 1x & maybe a little 3G so I use a network extender and most if not all data over WiFi
    Work: 3G (WiFi not available)

    8. What is your baseband version? Located under about phone and then software information.
    Baseband version 1.16.00.0402w_1
    Last edited by js05sierrahd; 05-24-2011 at 05:43 AM.
  4. Premium Member
    Backnblack's Avatar
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    #14
    Let's Stay On-Topic Please
    A gun in the hand is better than a cop on the phone.

    Only the Skilled Survive

    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.

    Drill Sergeant Frick's Rules For Un-armed Combat.
    1. Never be unarmed.
    2. See Rule #1

    USMC rule # 23 of gunfighting: Be polite, be professional, but have a plan to kill everyone you meet.



  5. Junior Droid
    drastik211's Avatar
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    #15
    I actually have not had this issue or at least mine doesn't reboot as often and I haven't caught it. That is until last night when I updated my phone's firmware. Update was successful and since have had 3 reboots that I have witnessed.

    1. under 6 for sure since april 3 until 11PM Sunday night 5-22-11

    2. 3 that I have witnessed since the update

    3. freshly updated the phone and was texting using handsent, 2nd time I was
    using weather bug, 3rd time was texting using handsent


    4.set for 3G/1x only CDMA auto(PRL)

    5.

    6.State: Indiana Town: Rushville
    Last edited by drastik211; 05-23-2011 at 10:23 AM.
  6. Junior Droid
    martianspy's Avatar
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    #16
    1. How many reboots have you experienced since the OTA?
    About 6 that i have noticed

    2. How many times a day does your phone randomly reboot?
    1-3 times a day that observe, although it could be more, The latest was around 11:10AM EST today (May 23)

    3. What were you doing prior to the reboot?
    Like another person in this thread, it has happened while either listening to SiriusXM or Pandora


    4. Is your phone setup to automatically search for a LTE signal automatically (CMDA + LTE/EvDo auto) or do you have it set for 3G/1x only (CDMA auto(PRL))? If you aren't sure then you are on the default setting, which is the first option.
    CDMA + LTE/EvDo auto


    5. Suggestions?[/QUOTE]
    no

    Edit: I have since changed my network to to
    CDMA auto(PRL) and it just rebooted itself again at 11:50AM EST
    Last edited by martianspy; 05-23-2011 at 10:01 AM.
  7. Junior Droid
    js05sierrahd's Avatar
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    #17
    Can I make the suggestion that you add a #6 to your questions

    6. Location: State____ Town_______________ or Zip______

    Quote Originally Posted by Larry_ThaGr81 View Post
    There are too many of us posting comments about all the random reboots we are experiencing since the OTA update, yet nobody is really explaining what they were doing before the reboot. I'm thinking if we work together we can piece together what's driving our phones to reboot based on what we are doing right before it happens. Hopefully we can at least reduce the amount of reboots if not eliminate them altogether. This may also give HTC some ideas if they haven't already identified the root cause.

    I'm proposing a template to minimize the amount of time spent reading through the posts.

    proposed template

    1. How many reboots have you experienced since the OTA?

    2. How many times a day does your phone randomly reboot?

    3. What were you doing prior to the reboot?

    4. Is your phone setup to automatically search for a LTE signal automatically (CMDA + LTE/EvDo auto) or do you have it set for 3G/1x only (CDMA auto(PRL))? If you aren't sure then you are on the default setting, which is the first option.

    5. Suggestions?
  8. Droid
    USAFgunner's Avatar
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    #18
    How many reboots have you experienced since the OTA?
    4 since I started writing this!

    2. How many times a day does your phone randomly reboot? About 10-15 that I notice

    3. What were you doing prior to the reboot? Posting here from my tappatalk app


    4. Is your phone setup to automatically search for a LTE signal automatically (CMDA + LTE/EvDo auto) or do you have it set for 3G/1x only (CDMA auto(PRL))? If you aren't sure then you are on the default setting, which is the first option.
    I did have 4g radio turned off but since I restored my phone I have to disable it again...but reboots either way. Seems like a memory drain its forcing the restart, mine will get a little slow and skittish right before reboot. Probably some junk app verizon put on there. So I guess when my new phone comes tomorrow it will be time to root and rom this thing and debloat


    5. Suggestions?
    Idk...i am about to punt this one


    Sent from a phone with a kickstand...
  9. Master Droid
    nateccnn's Avatar
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    #19
    1. How many reboots have you experienced since the OTA?

    Can't count...have no idea. Multiple?


    2. How many times a day does your phone randomly reboot?

    Since I started keeping track, for the past 4 days, at least once each day. Probably three times in a day was the most.


    3. What were you doing prior to the reboot?

    In the past, when I was not keeping track...before it started bugging me, it usually did it while I was placing a call or shortly after the other party answered.

    Now I am noticing it does it often when I am not paying attention. The phone might be in my pocket for several hours...I pull it out and notice it had rebooted some itme ago. I just checked my up time...12 hours 15 minutes...meaning it rebooted while plugged into the charger this morning at 3:30 am while I was sleeping. I'm betting a lot of people don't eve realize the phone is rebooting...especially those who use the stock Sense UI. I use Launcher pro so the first time I hit home or swipe the security bar it asks me which launcher I want to use...that's how I know it rebooted. So I check the uptime to confirm. If I did not have Launcher Pro it would never prompt me for a launcher and I would not know it rebooted.


    4. Is your phone setup to automatically search for a LTE signal automatically (CMDA + LTE/EvDo auto) or do you have it set for 3G/1x only (CDMA auto(PRL))? If you aren't sure then you are on the default setting, which is the first option.

    Default settings


    5. Suggestions?

    Scream like H&&) at Vz until they acknowledge, fix it, and give us something for our frusttrations! When I drop a phone call and have to wait for the phone to finish booting up to return that call it costs me money if my competitor gets ahold of that lead while I am waiting (we use Pay Per LEad vendors on the net and they sell those leads to multiple accounts...first one to get ahold of the lead usually gets a contract).

    6. Location: State_NV___ Town___Reno____________ or Zip__89502____

    Nate
    Last edited by nateccnn; 05-23-2011 at 05:40 PM.
  10. Droid Ninja
    Larry_ThaGr81's Avatar
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    Larry_ThaGr81
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    #20
    Quote Originally Posted by js05sierrahd View Post
    Can I make the suggestion that you add a #6 to your questions

    6. Location: State____ Town_______________ or Zip______
    Done!!!!!!!
    Simply Stunning rooted OGD
    Sent from the Bolt powered by Thunder on
    SkyRaider Zeus
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