I have had nothing but problems with Verizon lately! I've had them for many years, but just recently starting having problems (they are lucky I love my TBolt)... I just looked at my account on line and my bill was approx. $83 too much. I had an unlimited data package since February, and got my TBolt the end of March. I just called them and they told me that the actual day I got my TBolt, the data package was removed for that one day! WTF! I surely didn't remove it. I told her that was THEIR problem NOT mine and I was not paying that extra $83! She put me on hold and said her supervisor was on the phone and she needed his approval to give me the credit, but she submitted a credit slip for him to approve. She says it was their fault and there should be no reason he wouldn't approve it. But that makes me nervous since I've had a lot of issues with them lately. I am so angry!