I think you're going to find that BB will not do our early annual upgrades. All my readings as well as talking to the staff, says that if BB's web upgrade checker tool doesn't show you as eligible then there is nothing they can do. The store uses the same tool as what you can do on BB's web site. It only shows your real upgrade date (your 20 month date) and not your early upgrade eligibility status. My real upgrade date is 7/6/11 but I am indeed eligible for the annual upgrade. BB says no go because all they can see is my 7/6/11 date. No problem as I see no reason why BB will be better than VZW stores unless they release early or something.