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Thread: Location not updating

  1. Senior Droid
    esheesle's Avatar
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    #1

    Location not updating

    Running stock rezound ics w/root. For a year or so everything has been working awesome. For the past 2 weeks suddenly I've noticed after about 2-3 days the location stops updating on my device. By this I mean:
    - Tasker network location is incorrect (shows the same spot even though I'm 30+ miles away) and will not update
    - Weatherbug shows the same location as tasker and never updates
    - Google maps works just fine still


    I have gps off, google location on, verizon location off. As I've said, everything works find for 2-3 days, then it just stops and never starts updating until I reboot. Any ideas?
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  3. Master Droid
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    #2
    I am bone stock and have had this issue as well for the last month or so maybe... Things like weather that use network-based location just stop working, I know this is happening as the Weather widget will just say "(current location)" instead of where I am. My solution so far is just reboot, not the best but it works.

    There are three distinct location services involved here, GPS which always seems to work and is an on-demand service, Google Services Location which uses WiFi and Network Based location (and can use WiFi alone), and Verizon Location Services (or Network-based Location Services), the last one seems to be the real issue. Not sure what the cause or problem is, but it must be Rezound specific as I have several co-workers with Motorolas, Samsungs, and other devices on Verizon that have no problems with this.
    Last edited by acejavelin; 09-23-2013 at 09:50 PM.
  4. Senior Droid
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    #3
    Quote Originally Posted by acejavelin View Post
    I am bone stock and have had this issue as well for the last month or so maybe... Things like weather that use network-based location just stop working, I know this is happening as the Weather widget will just say "(current location)" instead of where I am. My solution so far is just reboot, not the best but it works.

    There are three distinct location services involved here, GPS which always seems to work and is an on-demand service, Google Services Location which uses WiFi and Network Based location (and can use WiFi alone), and Verizon Location Services (or Network-based Location Services), the last one seems to be the real issue. Not sure what the cause or problem is, but it must be Rezound specific as I have several co-workers with Motorolas, Samsungs, and other devices on Verizon that have no problems with this.
    I don't even have verizon location services on (from what I read, it is only used by verizon navigation and other specific verizon apps, not things like maps, weather, etc). Only one I have is google location. Betting this has something to do with the play services being upgraded very recently (last month or two). Evo had an issue like this during one play upgrade to.
  5. Master Droid
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    #4
    Hmm... It seems Rezound specific though, I am an IT tech for a telecommunications company and manage around 50-60 smartphones on Verizon, the only ones who have reported this recently are Rezound users (which is only 3, including myself), Motorola, Samsung, and users of other HTC phones have not mentioned anything about this, but TBH I haven't asked either. I am still investigating and will probably factory default mine soon to try to determine the issue... to be honest I thought this started occurring around the time the latest Maps came out and thought there was some conflict there, but I reverted mine back to 6.14.4 a couple weeks ago and it is still happening.

    BTW, I reset mine last night around 10pm, by 7am it was unable to update location again.

    Also, I was incorrect about my statement that Verizon Location Services are the same as Network Based Location Services, they are not the same... VLS is a permission allowing VZW apps to use Network Based Location Services that are built into Android that use WiFi and Cell Tower Location for location.
  6. Senior Droid
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    #5
    Quote Originally Posted by acejavelin View Post
    Hmm... It seems Rezound specific though, I am an IT tech for a telecommunications company and manage around 50-60 smartphones on Verizon, the only ones who have reported this recently are Rezound users (which is only 3, including myself), Motorola, Samsung, and users of other HTC phones have not mentioned anything about this, but TBH I haven't asked either. I am still investigating and will probably factory default mine soon to try to determine the issue... to be honest I thought this started occurring around the time the latest Maps came out and thought there was some conflict there, but I reverted mine back to 6.14.4 a couple weeks ago and it is still happening.

    BTW, I reset mine last night around 10pm, by 7am it was unable to update location again.

    Also, I was incorrect about my statement that Verizon Location Services are the same as Network Based Location Services, they are not the same... VLS is a permission allowing VZW apps to use Network Based Location Services that are built into Android that use WiFi and Cell Tower Location for location.
    I would definitely suggest you file a report with HTC about the issues you are encountering (with all the rezounds) so they are aware and can hopefully work with Google to get it fixed.

    If you factory reset and that resolves it please let me know. I can't imagine we'd all be having this issue randomly though because we needed a reset.

    I rebooted last night and was still good midday, but will see how long it lasts.

    Is there anywhere to file a bug report with google? It has to be either maps or google play services (although maps seems unaffected). Oh, and play services does update silently and often around the same time on a device type so would make sense that we'd all be hit at once.
  7. Super Moderator
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    #6
    Install this app https://play.google.com/store/apps/d...idlab.gpsfixto see if the problem is an antenna or app issue.
    Currently using a Galaxy SGS3, SGS4 and LG Optimus G Pro also an ASUS TF700
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  8. Senior Droid
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    #7
    Quote Originally Posted by leeshor View Post
    Install this app https://play.google.com/store/apps/d...idlab.gpsfixto see if the problem is an antenna or app issue.
    Thanks but gps works just fine. It is only the network location that causes issues.

    HTC responded to my request suggesting I clear my cache partition, which I just did. Not holding my breath but worth a try.
  9. Droid
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    #8
    I wrote a thread about this a couple months ago. And ace even replied. he didn't mention he was having a problem at that time. One of the things he had me try was clear data on HTC location services. That worked, but only for a short time. The reboot helps, but again only for a short time. Those are the only two things that I have found to work. Interesting others are having the same problem. I'm completely stock by the way.
  10. Senior Droid
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    Clearing cache didn't work either. 3 days almost on the dot and same thing happened again
  11. Master Droid
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    #10
    I factory defaulted last week (Thursday or Friday) and updated all apps from the Play Store except Maps (side loaded v6.14.4), and loaded the around 20 apps I use for work and it has been working fine and not had one location problem since. Not saying that is the recommended fix, but it has worked so far...
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