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Thread: Problems since insurance swap

  1. Droid Newbie
    edemitch's Avatar
    Member #
    Join Date
    May 2012

    Problems since insurance swap

    I had major issues charging my Rezound so I used the insurance to swap it out. The new one is stock and locked. I was going to unlock and root it but I'm having a couple of issues. Sometimes it won't wake up and I'll have to power cycle for it to come back. Also there are times that apps stutter and the touchscreen doesn't work. The stuttering passes but it is annoying. The only way to get the touchscreen back is to do a power cycle.

    Any help is greatly appreciated

    Attached Thumbnails Attached Thumbnails Problems since insurance swap-2013-04-24-09.03.17.png   Problems since insurance swap-2013-04-24-09.03.50.png  
  3. Master Droid
    acejavelin's Avatar
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    Join Date
    May 2012
    North Dakota, USA
    31 times
    Nexus 4 / LG G2
    Sounds like you got a lemon... I would try a factory default and if the problem continues contact Asurion (or whatever insurance you used) for another replacement.

    Are you sure it's not waking up? I have had issues where when I unblank the screen it is so dim for a few seconds that it can't be seen, waiting 5 or 6 seconds it usually comes back to normal.
  4. Moderator
    MrSmith317's Avatar
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    Mar 2010
    112 times
    HTC One
    Premium Member
    Yeah like Ace said. There were a good number of "lemon" Rezounds out there. Specifically the ones that Amazon was shipping. Return that sucker and get one that works.
    Helpful Rezound Links:
    Guide to Unlocking, Rooting, ROM'ing, and FAQ

    Did you know: You can upgrade your Rezound to ICS without rooting?

    Fun Rezound Fact: The antennas for the Rezound are in the battery cover.

    Don't forget to backup your flash player install before they remove it from the Android Market.

    If you don't understand something, ask questions.
    Please follow the posting guidelines.

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