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Thread: home, settings, back, search

  1. Junior Droid
    hipnotic0718's Avatar
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    #1

    home, settings, back, search

    My bottom row of buttons have become somewhat of a pain the past couple days. They do not recognize my touch and when they do, they phone doesn't always respond. I have otterbox defender, but have since removed the screen protector. That wasn't the problem. I have also rebooted. The phone is going on one year, but don't know exactly when I got it. Any one else have these problems? Any ideas would be appreciated
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  3. Master Droid
    cloudstrife05's Avatar
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    OneCraigB
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    #2
    Not sure but I know my back button doesn't always respond on the first try. Started happening about two weeks ago. Usually have to tap it 2 or 3 times. My phone also reboots usually once a week for no reason.

    Not complaining though. Still a solid phone IMO
    Stock Rooted HTC Rezound
  4. Moderator
    MrSmith317's Avatar
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    #3
    Quote Originally Posted by hipnotic0718 View Post
    My bottom row of buttons have become somewhat of a pain the past couple days. They do not recognize my touch and when they do, they phone doesn't always respond. I have otterbox defender, but have since removed the screen protector. That wasn't the problem. I have also rebooted. The phone is going on one year, but don't know exactly when I got it. Any one else have these problems? Any ideas would be appreciated
    You might want to think about a warranty replacement. The phone should at least be able to live through your 2 year contract with Verizon.
    Helpful Rezound Links:
    Guide to Unlocking, Rooting, ROM'ing, and FAQ

    Did you know: You can upgrade your Rezound to ICS without rooting?

    Fun Rezound Fact: The antennas for the Rezound are in the battery cover.

    Don't forget to backup your flash player install before they remove it from the Android Market.

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  5. Junior Droid
    hipnotic0718's Avatar
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    #4
    Quote Originally Posted by MrSmith317 View Post

    You might want to think about a warranty replacement. The phone should at least be able to live through your 2 year contract with Verizon.
    I agree. I thought the warranty was only one year on the manufacturer. We don't have the insurance plan. I still love the phone. It's just starting to frustrate me
  6. Junior Droid
    feralchick's Avatar
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    #5
    Quote Originally Posted by hipnotic0718 View Post

    I agree. I thought the warranty was only one year on the manufacturer. We don't have the insurance plan. I still love the phone. It's just starting to frustrate me
    If it's under a year old you can call your carrier about a refurbished replacement. Or you can contact HTC and see what your options are. You can send it to them to repair but you will be without your phone until they fix it and send it back
  7. Junior Droid
    hipnotic0718's Avatar
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    #6
    Quote Originally Posted by feralchick View Post

    If it's under a year old you can call your carrier about a refurbished replacement. Or you can contact HTC and see what your options are. You can send it to them to repair but you will be without your phone until they fix it and send it back
    Thanks! Called them last night. Getting a reconditioned one. Not refurbished. It was still under the one year warranty. Just have to send this one back in the box the new one comes in. Appreciate the help everyone

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