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Thread: Rezound Screen Stays Dark in Call

  1. Senior Droid
    Droidram56's Avatar
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    #1

    Rezound Screen Stays Dark in Call

    My Rezound screen has suddenly started staying dark during calls even when I move the phone away from my ear. When I push the power button, the screen is displayed only momentarily. Very annoying. Does anyone know know how to correct this? Thanks.
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  3. Master Droid
    acejavelin's Avatar
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    #2
    Quote Originally Posted by Droidram56 View Post
    My Rezound screen has suddenly started staying dark during calls even when I move the phone away from my ear. When I push the power button, the screen is displayed only momentarily. Very annoying. Does anyone know know how to correct this? Thanks.
    Classic proximity sensor failure... If the phone is rooted try the Rezound Proxy Sensor Calibration app by Chad0989 otherwise try a factory reset and see if the problem continues.
  4. Senior Droid
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    #3
    Not rooted. Will try factory reset if condition persists. Thanks.
  5. Droid
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    #4
    Quote Originally Posted by Droidram56 View Post
    Not rooted. Will try factory reset if condition persists. Thanks.
    Reset did not fix this problem for me. It started after the ics update and remains the only bug from that update I haven't been able to fix.
  6. Master Droid
    acejavelin's Avatar
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    #5
    Quote Originally Posted by tannins View Post
    Reset did not fix this problem for me. It started after the ics update and remains the only bug from that update I haven't been able to fix.
    Then your choices are get a replacement, or root and use the Chad0989's tool. :/
  7. Master Droid
    Bpowder33's Avatar
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    #6
    My og Rezound had this issue, got a replacement and eventually it developed the same problem. Found Chads tool and no more issues. I can only imagine how many Rezounds have been replaced when all they had to do was make an app that adjusted the sensitivity of the proximity sensor.
  8. Droid
    ErcDaMerc's Avatar
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    #7
    Also use compressed air to blow dust out of your phone. Sometimes replacing the screen protecter will do the trick.
  9. Senior Droid
    Coupe's Avatar
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    #8
    Mine was doing that, I was shocked to find out that my crystal clear screen protector must have had just enough haze on it to cause an issue. Once I removed and replaced it my phone was fine.
  10. Senior Droid
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    #9
    Quote Originally Posted by acejavelin View Post
    Classic proximity sensor failure... If the phone is rooted try the Rezound Proxy Sensor Calibration app by Chad0989 otherwise try a factory reset and see if the problem continues.
    Well, lo and behold, the sensor has been working fine since the recent software update. I am curious if others who had this problem had it solved by the update.
  11. Droid
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    #10
    Quote Originally Posted by Droidram56 View Post

    Well, lo and behold, the sensor has been working fine since the recent software update. I am curious if others who had this problem had it solved by the update.
    Nope. Still have this issue after update.

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