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Thread: Can't factory reset. Ph98img.zip Update fails...Please help.

  1. Junior Droid
    TommyJames's Avatar
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    htc rezound
    #1

    Can't factory reset. Ph98img.zip Update fails...Please help.

    Have PH98IMG.zip on sd card. Gets this far...

    *** LOCKED *** VIGOR PVT SHIP S-ON RL HBOOT-2.11.0000 eMMC-boot

    HBOOOT
    Parsing...[SD ZIP]

    [1]...
    ...[18] ...
    start update? <VOL UP>

    Next to "[1] BOOTLOADER" "- Fail-PU" And below [18]..., "Partition update fail!" "Update Fail!" "Press <POWER> to reboot."

    It's an HTC Rezound I'm trying to get back to stock, Verizon.

    Any ideas?
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  3. Master Droid
    Bpowder33's Avatar
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    #2
    Couple questions... Were you unlocked before? Which RUU are you trying to flash?
  4. Junior Droid
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    htc rezound
    #3
    Quote Originally Posted by Bpowder33 View Post
    Couple questions... Were you unlocked before? Which RUU are you trying to flash?
    oem verizon...
    RUU_VIGOR_ICS_35_S_VERIZON_WWE_3.14.605.12_Radio_R S_1.22.10.0424r_3622A_MR3_9K_release_270509_signed .exe

    When trying to reset from rom, final window says,"ERROR[170];USB CONNECTION ERROR", Check usb cable, etc...
    What to try next?
    Please advise.
    Thank you!
  5. Junior Droid
    TommyJames's Avatar
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    htc rezound
    #4

    screenshots

    Can't factory reset. Ph98img.zip Update fails...Please help.-ruuexperienced.jpgCan't factory reset. Ph98img.zip Update fails...Please help.-ruuuuuu.jpg
  6. Junior Droid
    TommyJames's Avatar
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    htc rezound
    #5

    unlocked?

    Not sure...when I knew to look at s-' & 'locked status, it's been this way... thus I can skip PH98IMG.zip update & restore from rom via usb?
  7. Master Droid
    Bpowder33's Avatar
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    #6
    I'm not familiar with the rom utility update program your using

    http://www.androidpolice.com/2012/08...a-3-14-605-12/

    If you follow the instructions here it will get you back to stock.
  8. Master Droid
    acejavelin's Avatar
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    #7
    I have seen other people have issues with the full RUU installer, at least on earlier ROM versions, I didn't know there was a EXE installer for the 3.14.605.12 version.

    I would suggest doing it manually via the RUU ZIP file Bpowder33 referenced above, it is very simple and just about idiot proof.
  9. Junior Droid
    TommyJames's Avatar
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    htc rezound
    #8

    same thing happens...

    Have PH98IMG.zip on sd card.
    Gets this far...

    *** LOCKED ***
    VIGOR PVT SHIP S-ON RL
    HBOOT-2.11.0000
    eMMC-boot

    HBOOT

    Parsing...[SD ZIP]
    [1]...
    ...[18]
    ...start update?
    <VOL UP>

    Next to "[1] BOOTLOADER" "- Fail-PU"
    And below [18]..., "Partition update fail!"
    "Update Fail!"
    "Press <POWER> to reboot."
  10. Master Droid
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    #9
    What firmware are you on? Because HBOOT 2.11 was back on ginger bread.
  11. Master Droid
    acejavelin's Avatar
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    #10
    Mobile Overload has a collection of most of the older RUU's here: [RUU] HTC Rezound RUU RoundUp

    Perhaps trying the last GB RUU (2.1.605.11) will help but I really don't like the "Partition Update Fail" message, it kinda makes me wonder if the flash memory bad.

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