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Thread: Computer no longer recognizes Rezound

  1. Junior Droid
    RVnut's Avatar
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    HTC Rezound
    #1

    Angry Computer no longer recognizes Rezound

    I have had my Rezound since it first came out and up until Nov had no problem. Now when I try to connect to PC via USB, my computer does not see it. Have rebooted, pulled sim card, reloaded HTC sync to pc, reset all the debug and disk switches. Need some help here, please!!!
  2. Super Moderator
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    #2

    Re: Computer no longer recognizes Rezound

    Did you try a different USB port?

    Sent from my DROID RAZR HD
  3. Junior Droid
    RVnut's Avatar
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    #3
    Yes I tried a different USB slot, also tried a different computer. Sam result
  4. Super Moderator
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    #4

    Re: Computer no longer recognizes Rezound

    So you tried a different computer as well, with the HTC drivers as well? Have you tried putting the phone in different USB modes like mass storage etc...?

    Sent from my DROID RAZR HD
  5. Droid Ninja
    LoudRam's Avatar
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    #5
    Is USB debugging checked? Go into "Settings" --->"Developer options" and make sure "USB debugging" is checked.

    Also check out "Settings"--->"Connect to PC" and see how that is set up.
    Last edited by LoudRam; 12-05-2012 at 05:29 PM.
    Droid does...Apple bites

  6. Junior Droid
    RVnut's Avatar
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    #6
    Quote Originally Posted by LoudRam View Post
    Is USB debugging checked? Go into "Settings" --->"Developer options" and make sure "USB debugging" is checked.

    Also check out "Settings"--->"Connect to PC" and see how that is set up.
    Done that multiple times. Connect to PC is set to disk, also tried ask me on/off.
  7. Junior Droid
    RVnut's Avatar
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    #7
    After trying everything, called Verison Tech support. Their solution is to send me a new (recertified phone). Will try it once I get it and see if I have the same problem.
  8. Droid Ninja
    LoudRam's Avatar
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    #8
    Hopefully that will solve your problem. BTW...What kind of RV do you have? Of course I'm assuming that RV stands for recreational vehicle.

    Sent from my HTC Rezound using Droid Forums
    Droid does...Apple bites

  9. Junior Droid
    RVnut's Avatar
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    #9
    Got phone it is now connecting to PC. Now I have to reload all my apps.

    BTW, we have a 2009 40 ft Tiffin Phaeton.
  10. Senior Droid
    jakegsxr11's Avatar
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    #10
    I don't know anything about the rezound however I had the same issue on my razr. My issue was a process called "ChargeOnlyMode" I found it under the manage apps catagory and when I stopped the process everything went back to normal. If you still have the old phone I'd be curious to see if it was a similar issue..
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