HTC ReZound shutting on and off, now no service
My ReZound this morning (after being plugged in all night and off) decided to turn on..and turn off. All on it's own. So I took the battery out and left it out for 45 mins or so. I put the battery back in and the phone stayed on. Now the best part comes...I have no service what so ever. I called verizon tech support and they were kind of useless. They said I should take the battery out and do a hard shut down, next was the fatory re-set, finally it was turn on airplane mode and then turn it off. STILL NO SERVICE.
I just got this phone 3 wks ago. Plus the silly thing wont talk to my laptop when I plug it in. I download the software from HTC's website and everything. I really don't want to wipe out the whole phone and start over again.
Does anyone have any ideas or ways to fix this???