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Thread: More gmail problems

  1. Junior Droid
    bcushman's Avatar
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    259962
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    Apr 2012
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    Warwick, RI
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    17
    Phone
    HTC REZOUND
    #11
    Quote Originally Posted by BayouFlyFisher View Post
    Yours is a weird problem. I've used the Gmail app for all my mail accounts for over two years now. I find it to be a vastly superior app to the native email app.

    Here's a link: Using Gmail as your own personal push mail server

    Good luck.
    OK - my FINAL reply on this matter! Thanks to you I did as you suggested and have combined both accounts in gmail and it is working perfectly. The only thing I don't like is the fact that you can't delete all emails at once. But checking it out found that it is not an option at this time on the phone altho you can do ir of course on the web program. Hopefully now that I have deleted all old email my sync set to 4 days will cut down on the amount of mnail. Thanks again for your help!
    Last edited by bcushman; 04-30-2012 at 11:18 AM. Reason: Added info
  2. Droid Newbie
    SaltedNuts's Avatar
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    Rezound
    #12
    I found this thread while trying to end my own frustration. I want to use the htc mail because its nicer to look at. I tried all of the listed suggestions with zero success. I used the Gmail app on my incredible. So its not a big deal. Just saying that you are not alone
  3. Droid Newbie
    tnabulsi's Avatar
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    incredible II
    #13
    Hi bcushman, did you find a solution to the problem? i have the same problem on incredible II phone.

    i can't delete, modify or add any email account using the "mail" app, factory reset is the what the phone is asking to do
  4. Droid Newbie
    erroyer's Avatar
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    HTC Rezound Verizon
    #14
    I have the same problem with HTC Rezound. I added a second gmail account to my phone - not the primary gmail account for the phone, but an additional account. It won't automatically sync using the MAIL app, although it seemed to work on the first day I set up the phone. Now the only way I can get it to synch with MAIL is to go into general phone Settings > Accounts & Sync, select this account, and tell it to Sync Now. Then it will deliver email messages to the MAIL app. (I don't have an app named EMAIL - just MAIL and GMAIL.)

    It's getting a Login Failed error within the MAIL application itself. When I try to fix it, I get the 401- not authorized message. When I try to delete the account from my phone entirely, the message says I cannot delete it without doing a hard reset because the account is required by some applications. I don't understand why that would happen, though, because this isn't the primary gmail account on the phone.

    I already tried clearing the cache and removing the email account from Verizon's backup assistant, but the problem still exists. I just added this secondary gmail account to the GMAIL app and it syncs just fine. So I guess I'll have to use two email apps like the earlier poster in this thread. I don't like that option because the MAIL app is easier for me to use than the GMAIL app.

    If anyone has an suggestions other than a hard reset, I would love to hear them.
  5. Senior Droid
    sublimewade's Avatar
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    235862
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    Nov 2011
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    Droid razr
    #15
    Same problem. My mail app has never worked right. I have to use a gmail app. It says login failed

    Sent from my ADR6425LVW using DroidForums
  6. Droid Newbie
    tnabulsi's Avatar
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    incredible II
    #16
    here is the response i got from HTC:

    Unfortunately, the only thing left that I can advise to do would be the factory data reset of the device. Because this will erase all personal data from your device and restore the operating system to a "Like New" state
  7. Droid Newbie
    domesdkg's Avatar
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    Droid Pro
    #17
    Quote Originally Posted by tnabulsi View Post
    here is the response i got from HTC:

    Unfortunately, the only thing left that I can advise to do would be the factory data reset of the device. Because this will erase all personal data from your device and restore the operating system to a "Like New" state
    That's most unfortunate. I've run across the same problem with my Mom's rezound. Judging by the previous responses that's at least 3 of the phone with the problem, so you'd think HTC would be more forthcoming with help. The problem seems to have cropped up following the update to ICS, anyone else notice a similar timing?
  8. Droid Newbie
    tomahan's Avatar
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    HTC Rezound
    #18
    I have had the exact same problem with the mail app as others have described here. I deleted all the data for the app to start over and both my yahoo and gmail accounts were cleared. I also rebooted the phone before proceeding with setting up the accounts from scratch in the mail app. However, now when I enter the login information from scratch to start over and setup up the accounts anew, I get an error message telling me that I need to turn on the mobile network and presents a Settings button, when I click on the settings button my mobile network is already turned on as I expected. Disabling WiFi, then Mobile network to have only one or both turned on doesn't resolve the issue. The mail accounts work fine in the individual Yahoo and Gmail apps, not just the combined mail app. Also, I'm now running ICS
  9. Droid Newbie
    jaoros's Avatar
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    Droid Incredible 4G
    #19
    Quote Originally Posted by bcushman View Post
    I changed my password on the web site - but when I try to update my password on my Rezound I get the "warning 401 Unauthorized". I get email fine on my computer account. When I try to download gmail mesages on the phone I get "log in failed" but if I check the gmail under applications the message is there. Also, I cant figure out how to log in to my account on the phone so that I can enter my new passwod. I tried deleting the account but don't wan't to do a factory reset. My verizon.net mail comes through fine.

    Found this thread and have the same issue. Just received my new Incredible 4G, coming from the original Incredible.
    On my last phone this was not a problem, I was able to add my Gmail account to the HTC mail app without a problem,
    .
    Funny thing is I did find I can add my Gmail account IF I put in a bogus name in the "email address" field.
    It seems to work so far as it still has a files for "user name and "password" that I put the correct info in.
    I can't delete the 1st Gmail account that is in the HTC mail app, but at least I can get my gmails in this app now.
    like WTF???

    John
  10. Droid Newbie
    erroyer's Avatar
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    HTC Rezound Verizon
    #20

    this occurred before the upgrade to ICS

    Quote Originally Posted by domesdkg View Post
    The problem seems to have cropped up following the update to ICS, anyone else notice a similar timing?
    No, this problem happened for me when I got my Rezound, which was several weeks before the Verizon upgrade to Ice Cream Sandwich. There are several other problems I'm having with ICS, but this isn't one of them.
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