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Thread: Rezound $199 on VZW!

  1. budmonster
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    budmonster's Avatar
    #1

    Rezound $199 on VZW!

    Kind of messed up. I upgraded to the GNEX and was told I had to the 15th to return it. I did return for a $35 restocking fee, then go the Rezound. Can I still get $100 credited? What should I say to the CSR, I have a feeling that aren't going to give in easily? They should give us the difference especially since where still in that "return" period.
  2. Super Moderator
    macpro88's Avatar
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    #2
    Its always worth the phone call! The worst they can say is "NO" and at least you said you tried. Depending on how long you have been with them, use that to your advantage.
  3. budmonster
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    #3
    Worked for me, first try. All he did was call the store to confirm the price and credited me the money on my next bill. He didn't give me any problems, all I said was I ordered the phone for $299 and I saw $100 price drop.
  4. Master Droid
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    #4
    Wonder how long they honor the lower price. 14 days? 30 days? Until Jan 15 (if purchased after 11/15/11 and before 12/28/11)?

    Edit: Can't get a credit from VZW since I purchased the phone at a Verizon store. It's off to the store where I bought the phone to see what they are selling it for now, and decide if I want to go through the hassle of actually returning the phone, paying the $35 restocking fee, and then buying the phone back. Doubt if I would do that for $65, since I have a perfect phone now.

    Edit: Got a FULL refund of the price difference ($100 + tax) at the corporate store! Woohoo! At first, rep said refund was only for 14 days, then I told her about calling VZW and was told I'd have to go to the store. She decided to double check, and then found out from her superiors that she could process the full refund.
    Last edited by Lenagainster; 01-09-2012 at 01:11 PM.
  5. Super Moderator
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    #5
    Quote Originally Posted by budmonster View Post
    Worked for me, first try. All he did was call the store to confirm the price and credited me the money on my next bill. He didn't give me any problems, all I said was I ordered the phone for $299 and I saw $100 price drop.
    nice! like I said, I always use the motto "it never hurts to ask" lol
  6. Master Droid
    samiusmc's Avatar
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    #6
    Quote Originally Posted by budmonster View Post
    Worked for me, first try. All he did was call the store to confirm the price and credited me the money on my next bill. He didn't give me any problems, all I said was I ordered the phone for $299 and I saw $100 price drop.
    Did you go to the store or just call?

    Edit: I just called. They took care of it, no problem. This makes the Rezound an even better choice. $199 and a superior phone!
    Last edited by samiusmc; 01-09-2012 at 03:40 PM.
  7. Master Droid
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    #7
    Quote Originally Posted by budmonster View Post
    Kind of messed up. I upgraded to the GNEX and was told I had to the 15th to return it. I did return for a $35 restocking fee, then go the Rezound. Can I still get $100 credited? What should I say to the CSR, I have a feeling that aren't going to give in easily? They should give us the difference especially since where still in that "return" period.
    As I stated above, I got the $100 back and I even got them to credit back the restocking fee. I told her I loved the Nexus but it was defective and it wasn't fair to charge restocking for a phone I wanted to keep, if it worked. She agreed and credited back the $35.00.
  8. Droid
    blownfuse25's Avatar
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    #8
    Got a $100 credit also.. no problems, but I was within 14 days of purchase... Thanks for the hint, would have never known if it hadn't been for the forum...

    Sent from my ADR6425LVW using DroidForums
  9. Droid Ninja
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    #9
    Called customer service and got a $100 credit too. Sold my iBeats headphones on eBay for $90, so that puts the phone at just a little over $100. Not bad for the best phone on Verizon
  10. Senior Droid
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    #10
    Can you get the rezound at the corporate store for $199?
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