I know this has probably been posted a ton of times but has anyone actually & successfully exchange there "defected" Rezound with the "pink" buttons for a Rezound that actually had red buttons? This problem has been a nightmare for me, VZW thinks I'm crazy.
For a lot of people the "pinkish" capacitive buttons doesn't bother them, but for me it's a big issue. I'm paying a lot of money for this phone and also agreeing to another 2 year contract, I want my phone to be perfect. My Rezound is perfect besides the bright pink buttons, I just feel like I was sold an unfinished/rushed device. I can post pictures of my phone if needed, I wouldn't care if they where a little pink but there not even red at all which is hilarious. I already returned my Nexus back for the Rezound thinking that I wasn't going to have any problems with this phone. I'm not trying to be picky or fuss over something small but If this is going to be my phone for the next 2 years why not make sure it's the right one?
I went into the VZW corp store today and they pretty much said "that's how the phone looks" and that "everyone views "red" differently". Of course the model they had on displayed looked pink so trying to convince them was pretty hard and not like they would believe me or care anyways. I said well couldn't you just open a few Rezounds in the back and see if you have the same issue with those. She tried telling me that you have to activate the phone to get the lights to turn on, LOL. They where extremely rude and just not willing to help. She told me that an associate had a Rezound that works in the back and of course that phone was "perfect" too but she wouldn't bring it out, I have no clue if she even checked any other Rezounds back there? What can I do to get the Rezound I should have received in the first place. I was thinking about calling VZW today and talking to a CSR instead of going into a store? Can anyone who has maybe been through this explain to me how to go about this?
This is what I want (check the pics): Verizon Galaxy Nexus vs HTC Rezound
I appreciate the help guys.