I am perplexed because since I purchased the Rezound in November, I have been having non-reproducible issue with the screen freezing. While using some apps, the screen simply stops updating. I press the power button to blank the screen, and sometimes the lock screen reappears after a couple of seconds, sometimes I have to press the power button again for the lock screen to reappear. When I unlock the screen, sometimes I return to the app I was using, sometimes the front screen appears. Oddly, if it returns to the app, the app has been responding to my touches, but has not been updating the screen.
This is a mild inconvenience, and happens irregularly, from a few times consecutively to once every half-hour or so.
Of course, the Verizon rep suggested a factory reset, but I'll only do that as a last resort.
So, is this an issue anyone else has had and (hopefully) fixed, or is my phone just "special"?
BTW, my phone is not rooted and has been doing this since day 1.
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