OMG!!! I just received a call from the Verizon Wireless Executive Office! Little broken person succeeds in forcing big conglomerate to help by giving me a BRAND SPANKING NEW PHONE to replace the 7 certified "LIKE NEW" replacement phones that didn't work!
As long as the Executive Office follows through, I won't have to take the 11 pages of notes I wrote documenting my woes to the National News Broadcasting Network for assistance!
Everyone on the forum has been very supportive, encouraging me not to back down. Thank you!
PS Hubby says thank you to all of you for supporting me!
HTC Rezound! Heard the coverage is really good. We live in (very) north, central PA - 6-1/2 miles up a dirt road, at an elevation of 2,198 feet during the Spring, Summer and Fall. We'd live there in the Winter, but they don't plow the last 2-1/2 miles and we'd got snowed in.
I don't mind that, but hubby can stay up on that mountain for weeks on end, unless he's snowed in. Then, he wants out! In his defense, I drove up the driveway in a 4x4 F150 with really BIG engine. I got almost all way to the house before I just plain stopped! When I opened the door, the snow came right on in! It was up over the bumper, which meant for my 5' vertically challenged body, the snow was up to my butt, which did Not reach my bumper!
It was a Sunday, and we were plowed out by Wednesday! Hubby went stir crazy for three days! And I had to trade in my truck :'( so now we'd have to do that in the car. I really miss my truck. Figured it would be the last vehicle I ever bought. Didn't baby it. Used it like a truck. But my baby was taken good care of when I had her. Miss her :'(
We do have wild turkey and deer and bear, oh my!
AMAZING isn't quite an exuberant enough response to tell about the difference between this brand new, out of the box phone and the certified "like new" replacements that I've been getting!
It's like an entirely different BRAND of phone, not just a different model.
First good thing was that the phone actually recognized the sim card. I didn't even have to contact Verizon for any help, and I have everything back that was on my original Droid!
I must say that Idalia, from the Verizon Executive Office helped me tremendously. I am once again able to wake up and not dread what nightmare my phone was going to place me into. As I mentioned before, I'm disabled. I can't believe that I don't have a blinding headache today!
Ecstatically (if I was physically able to. I'd be jumping up and down and turning cartwheels) pleased,
Last edited by Akasha; 10-25-2012 at 08:53 AM.
That's awesome. It's good to see VZ stepping up and doing the right thing. If you get a new phone and you have issues with it you deserve a new phone as a replacement. JMHO If you have any questions about it, we're here.
Sent from my HTC Rezound using Droid Forums
Droid does...Apple bites