Just out of curiousity, am I alone in thiking that having to perform a Factory Reset is a bit much just because the phone's software was upgraded? By comparison, I have a Playstation 3 that regularly downloads and installs system updates. However, it has never had any issues, nor has it ever required me to reset the system and start over from scratch. Just seems a bit odd to me. At any rate, I'm glad my phone's working now.