Htc rezound camera wont load

[mikhailov5]

Im having difficulties with my camera. When I click on the camera logo, the camera starts loading but then automatically goes back to the home screen. The camera will not load and I cannot take any pictures. I did a factory reset and it did not solve the problem. Please help.

[indee2025]

Did you flash any of the ics leaks, are you rooted, just need some more information on what has been done to the device beyond just being stock GB.

IF you try to download another camera app from the playstore does you camera respond when you try to activate it through that app?

[LoudRam]

Indee asked the right questions. If we have that information we can help you a lot better.

Sent from my HTC Rezound infused with ice cream goodness using Droid Forums.

[mikhailov5]

I did not flash any ics leaks, no im not rooted. Nothing has been done to this device at all. I bought the phone used and the camera wont seem to load. I downloaded pudding camera from the playstore and when i try opening it, a message comes up and says camera open error. Please help

[indee2025]

This is a similar error experienced on lots of different devices from many manufacturers.
A few things you can try:
-Go into settings>applications>manage applications>go to the camera and force stop it if it's running. Then before you start the camera again hold your index finger over the back camera lens while at the same time hold your thumb over the front camera lens, be sure they are completely covered then start the camera app. Hold the lenses covered for no less than 30 seconds. Does anything happen?

-If above didn't work, try reopening the camera app and pressing on the display normally over the "switch to front face camera" icon many many times in rapid succession for about 30 seconds or until the front face camera opens up. Does anything happen?

Let us know if either of these remedies get any response out of your camera before we move on.

[sn2hotty]

FYI, I was having the same issue with my wife's Rezound. The thumb and index finger trick mentioned above worked. I wish I had seen this thread BEFORE I did a factory reset! LOL Thanks for your help!

[indee2025]

FYI, I was having the same issue with my wife's Rezound. The thumb and index finger trick mentioned above worked. I wish I had seen this thread BEFORE I did a factory reset! LOL Thanks for your help!

Good to hear!
If this fixed the issue it's probably temporary and the real issue is the software is having trouble determining who gets precedence between the front & rear camera, when it can't decide who gets to activate first it essentially gets "overloaded" and errors causing the camera not to display....if you were to switch to the front facing camera icon multiple times in a rapid succession you would see the front camera activate since you are giving more "requests" to utilize the front facing camera...not sure how to go about fixing other than sending back to HTC for service or Verizon if you have a warranty...

[eclaire426]

This is a similar error experienced on lots of different devices from many manufacturers.
A few things you can try:
-Go into settings>applications>manage applications>go to the camera and force stop it if it's running. Then before you start the camera again hold your index finger over the back camera lens while at the same time hold your thumb over the front camera lens, be sure they are completely covered then start the camera app. Hold the lenses covered for no less than 30 seconds. Does anything happen?

-If above didn't work, try reopening the camera app and pressing on the display normally over the "switch to front face camera" icon many many times in rapid succession for about 30 seconds or until the front face camera opens up. Does anything happen?

Let us know if either of these remedies get any response out of your camera before we move on.

I am experiencing the exact same problem, except my phone is a RAZR rather than the rezound. I tried your suggestions and they didn't make any difference. Any other ideas? I'd really appreciate it!

[indee2025]

I am experiencing the exact same problem, except my phone is a RAZR rather than the rezound. I tried your suggestions and they didn't make any difference. Any other ideas? I'd really appreciate it!

Sure, first put the camera icon on the home screen then I just need a good description on what happens when you activate your camera from that icon, then after you activate it hit home (not back button) then reopen it again and note what happens, then go into the settings>applications>running services>tap the camera icon in the running services and stop or force stop it then open it again from the home screen icon and note what happens...if you can come back and post that info I can try to narrow it down.

[MissP00tie]

This is a similar error experienced on lots of different devices from many manufacturers.
A few things you can try:
-Go into settings>applications>manage applications>go to the camera and force stop it if it's running. Then before you start the camera again hold your index finger over the back camera lens while at the same time hold your thumb over the front camera lens, be sure they are completely covered then start the camera app. Hold the lenses covered for no less than 30 seconds. Does anything happen?

-If above didn't work, try reopening the camera app and pressing on the display normally over the "switch to front face camera" icon many many times in rapid succession for about 30 seconds or until the front face camera opens up. Does anything happen?

Let us know if either of these remedies get any response out of your camera before we move on.

Hi,

I am having the same issue with my HTC Rezound. I click on the camera icon, and it brings up a black screen for a split second, and then goes back to the apps menu. I have tried holding my finger and thumb over the rear and front camera, and unfortunately, that didn't work. I am unable to try the second option, (clicking on the "switch to front facing camera") because my camera doesn't stay open long enough to even click on that option.

This phone has not been modified in any way. It was purchased brand new at a Verizon store within the last two months. I've also tried to factory reset, and this doesn't help either. Any other suggestions, or should I just take it in to the store?

Thanks for any help!