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About LinkBacksI went back to my 3G phone from my Rezound by powering of the Rezound and using *228 on my 3G phone. Now I'd like to reactivate the Rezound, but I'm not clear on how to do that. Can I do it over the phone or will I need to go into a Verizon store?
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Thread: Reactivating my Rezound?
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Senior Droid
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08-11-2012 02:58 PMReactivating my Rezound?
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Master Droid
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08-11-2012 03:10 PMFrom what I have read, you will need to get a new sim card.
phones which use sim cards do not use the *228 activation. instead the sim card automatically activates the phone.
when you activated you older 3g phone via *228 you deactivated the sim card, and now you need a new sim card.Last edited by HowardZ; 08-11-2012 at 03:15 PM.
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Droid Ninja
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08-11-2012 03:21 PMHowardz might be correct, but I think they can actually TRY to reactivate the card. I'd say call in, the wait times usually aren't that bad, and it's something the rep can do. I've had them activate a SIM card, you can also do it on the website. Worth a shot, and at least then you'll know for sure...
If you do try, please post again and let us know how it went! -
Junior Droid
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08-11-2012 03:27 PMHowardZ is correct. You have to go the corporate store and they have to give you a new sim card in order to reactivate your Rezound.You cannot use *228 on a 4G phone only the 3G phones can be used in this way.
Regards,
Stan -
Senior Droid
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08-11-2012 03:46 PMThanks guys. I guess I should have kept using this phone. I didn't know 3G to 4G wasn't as easy. Luckily sim cards are free. I'll call customer service to make sure they can't do it though.
Sent from my ADR6425LVW using Tapatalk 2 -
Super Moderator
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08-11-2012 05:38 PMWhen I deactivated my 4g mifi and gave it to my brother the cs rep that did the deactivate said for him to call the 800 number and they'd activate the same sim card over the phone.
Originally Posted by scott craft
Support Our Troops!!!
<><
A Rezound phone was used for this Tapatalk postThe United States is the land of the free because of the brave.
To all who serve or have served in the U.S. military and to your families, THANK YOU. Your sacrifices are NOT in vain!
May God continue to bless the USA -
Master Droid
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08-12-2012 07:48 AMI switch between a few of my phones often. Two of them take the same size sim, but the rezound takes the smaller one. When I want to go back to the rezound I just call 611 and they ship me out a new one. Ive done it twice now with no problems.
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Senior Droid
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08-12-2012 12:29 PMI stopped by my Verizon store this morning after church and they got me going. Thanks for the help!
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Master Droid
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08-12-2012 01:04 PMDid they give you a new SIM card? or was your existing SIM card reactivated on a computer? Originally Posted by scott craft
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Senior Droid
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08-12-2012 01:08 PMI wasn't paying close attention, but I'm pretty sure they gave me a new sim card. Originally Posted by HowardZ
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