I did not mean to imply that it was my phone, that's been ruled out, but everyone who has a 4 g phone is not having this issue & I would like to be one of them & I don't know what to do here. I live in Charlotte & we have excellent signal here. Verizon has no answers on this issue. I got the phone when it was released in I think November & never had the first issue until early June. Verizon is telling me they haven't done anything in my area. All this makes no sense to me.