My HTC Incredible2 is having charging issues. The battery port seems loose, takes forever to charge, loses power quicker than normal and most of the information I've found suggests to do a "factory reset" which will erase all data on the SD card. I don't want to start over from scratch! I've had this phone since July 2011 so have some music & photos i don't want to lose!
The SD & phone storage shows:
Is there a way to backup? copy to computer to restore? Should i try to delete some aps that may be causing the problem?
I'm lost, don't know what information is needed to address my problem. I can use my phone, but only the basics, so simple answers are better!
Thanks in advance for any help that can be provided!