Well, sorry that happened to you but at least I don't feel so alone. I wish you luck with getting a Rezound, I had no luck with that at all in 3-4 calls to VZW after I left the store, I was basically told "Take it or leave it"... although on another note, my co-worker went from a Inc2 that she loved to a Rezound by choice and hated the Rezound with a passion and returned it for a Razor Maxx which she likes a lot, so maybe the Rezound is not the best choice although she have just got a lemon.
So far over 2 days I am fairly pleased with Stratosphere, loaded up most of my apps and although the memory seems really short via ES Task Manager, the phone is snappy and responsive almost as good as the Inc2. Battery life seems a little less but I haven't done anything to try to tweak more time out of it yet either. The display is WAY nicer than the Inc2 and although the camera is only 5MP compared to the Inc2's 8MP, the picture quality is pretty good, and I am neutral on the keyboard, I rarely use it but when I do it feels decent and works well. They let me keep the 16GB microSD form the Inc2 so the storage part is irrelevant. I do miss some of the nice little touches that the Sense UI had over TouchWiz though, but nothing that makes or breaks my opinion of the phone. Now to just root it and wipe out the crappy VZW and Samsung apps.