I like this phone, but I'm having some serious problems lately.
I'm new to the boards and would much appreciate a pointer from any pros out there.
About two months ago, I started seeing the gray battery with exclamation mark. Not always on, but I started seeing this more frequently. I still haven't figured out what this is really indicating.
A few weeks ago, I noticed a "+" sign in my notifications. Seems like I'm getting spammed somehow, maybe a virus. I noticed battery issues and serious drainage. So I downloaded Lookout and some other security apps but no virus found. Then I started having serious battery issues and the phone was not fully charging or really charging at all. I even had the "Connect to Charger" icon pop up on the screen while I was plugged into my home and car chargers. So I performed a factory reset and rebuilt the phone on the unrooted Sense platform. To clarify, I'm not yet rooted.
I was able to get a full charge initially after the reset. The "+" is now gone but the gray battery exclamation is not. I ensured that I have a tight battery fit, cleaned contacts, etc. I started to investigate and tried to cycle the full charge with phone off, then on, then off, etc. That was two days ago. But now, I can't get more than a 55% charge per Battery Minder. In fact, as the phone is plugged in with Amber light and charging icon, I can see the Battery Minder charge decreasing.
Very confused and not sure what to do. To make matters worse, three months ago (before all of these issues), my phone saw a bit of water when a cup was spilled on an airplane. This partially activated the water damage indicator on the phone (battery indicator is fine). I stopped into the store today and sure enough, Big Red told me the warranty is void.
Will a root help with these issues? Is the charging port shot? A new battery? What else can I do?