I had to do a factory reset today as I was not getting Gmail or regular mail sent to my phone without hitting the refresh buttons. Since I did the reset I have to go back and change all my settings. I had originally downloaded the battery icon that came with the phone. I found it under Personalize-->Widget-->Get More HTC Widgets. Now when I click that I get a message in the middle of the black screen saying loading. Then the next message I get says" Unable to download widgets. Tap to try again". You can keep taping and backing out and hitting the Get More HTC Widgets again, but I still get the same message. I have done an additional 2 factory resets, pulled the battery 2 times, tried using WiFi (originally used 3G) and still nothing. I was able to get into the more widgets yesterday before the factory reset and my girlfriends DINC2 can get into the widgets from both WiFi and 3G. Has anyone else had a problem with this? I have not gotten around to calling HTC or Verizon as I don't have another phone to call from (this is my only phone and Iím not at home near the girlfriend).