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Thread: Phone got wet Can't connect to network now

  1. wyzzerdd [OP]
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    11-05-2010 09:33 PM
    #1

    Unhappy Phone got wet Can't connect to network now

    I got my phone wet a few days ago and now I can't connect to a cell network to make a call. When I try to call someone the call ends as soon as it tries to connect. Also I can't connect to the internet unless I'm on wifi. I tried wiping and flashing the latest TazzFroyo but it still doesn't work. I think the charge port is messed up too because it wont charge or connect to my PC, I have to charge my battery with a external battery charger that doesn't require the phone you just plug the battery into it. Any ideas?
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  3. furbearingmammal Super Moderator
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    11-05-2010 09:35 PM
    #2
    If your phone got wet and you can't do anything like that then it's a hardware issue and not a software issue. Contact the insurance company as Verizon will not take any phone that got wet back for any reason.
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  4. wyzzerdd [OP]
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    11-05-2010 09:38 PM
    #3
    Its been 10 months since I got it so I didn't think i'd be able to get anything from verizon or HTC, I was hoping there was something I can do otherwise.
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  5. furbearingmammal Super Moderator
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    11-05-2010 09:40 PM
    #4
    Do you have the Verizon insurance on your line? Or a SquareTrade insurance or anything like that? If not, there's nothing software you can do to correct a hardware fault. Sorry.
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  6. wyzzerdd [OP]
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    11-05-2010 09:43 PM
    #5
    Nope no insurance Are you sure theres not something software I can do? I don't understand why wifi works but nothing else.
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  7. furbearingmammal Super Moderator
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    11-05-2010 09:45 PM
    #6
    Different antennas. Does the immersion sticker show that the phone got wet? If not they might take it back.
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  8. wyzzerdd [OP]
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    11-05-2010 09:48 PM
    #7
    Where is the sticker located?the only one I see is by the bottom by the charge port. Its very small and red with crisscross lines.
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  9. furbearingmammal Super Moderator
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    11-05-2010 09:52 PM
    #8
    I'm not sure on the Eris, but on the Droid it was under the backplate near the battery. The sticker on my Droid is white with a red x showing and if it gets wet that turns entirely red.
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  10. wyzzerdd [OP]
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    11-05-2010 10:04 PM
    #9
    Here's what I have
    Attached Thumbnails Attached Thumbnails Phone got wet Can't connect to network now-img_4538.jpg  
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  11. furbearingmammal Super Moderator
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    11-05-2010 10:09 PM
    #10
    Interesting.

    Can someone post a picture of their droid eris water damage sticker NEW? - Yahoo! Answers


    Compare the picture and the information in that link to what you have. I can't see the sticker too well in your picture.
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