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Thread: Dropped calls!

  1. Senior Droid
    lowtech's Avatar
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    #1

    Unhappy Dropped calls!

    Admittedly I live in a rather remote area - Maryland mountains - with spotty reception, but my Treo almost never dropped a call and worked flawlessly in my home. The Eris does drop calls and works rather poorly in my home, with some static and again, dropped calls.

    Would an update help with that? I am hoping that one or the other of those rumored updates will, as I love this phone... but not this aspect!
  2. Junior Droid
    ATeamTim's Avatar
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    #2
    Poor reception can be caused by many things. Make sure your wifi is off when making calls. Also, a simple call to Data Support 800-922-0204 option 3 may help resolve your issue. It can be as simple as resetting some of your settings in the account. They can also pull your call records and give you a pretty good ideal why you are dropping calls. More importantly, they should be able to resolve it.
  3. Senior Droid
    lowtech's Avatar
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    #3
    Quote Originally Posted by ATeamTim View Post
    Poor reception can be caused by many things. Make sure your wifi is off when making calls. Also, a simple call to Data Support 800-922-0204 option 3 may help resolve your issue. It can be as simple as resetting some of your settings in the account. They can also pull your call records and give you a pretty good ideal why you are dropping calls. More importantly, they should be able to resolve it.
    I do appreciate that info. - I will call them ASAP... here's hoping...!

    (Good avatar! )
  4. Senior Droid
    lowtech's Avatar
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    #4
    Well, I called the tech line at Verizon. I got a good, efficient tech who did an update on that end, but who also said that a lot of the signal strength has to do with the way the manufacturer has built the phone. He said that when he changed from a dumb phone to a BB Curve recently his signal strength dropped significantly in the same usage areas. That is not good news. I don't want to go back to the Treo, but I will have to decide if I can continue to use the Eris successfully. I'll give it a good test tomorrow and hope that the upgrade he did has helped enough to go on with...
  5. Droid
    scajjr's Avatar
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    #5
    Probably the only complaint I have with the Eris is my signal strength seems much lower compared to my old phone (Samsung Gleam). In my house Gleam always had 4-5 bars, Eris has 1-2.

    Sam
  6. Senior Droid
    sterdroids's Avatar
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    #6
    my droid is starting to drop calls like crazy now 4 today alone again my 5 year old samsung dropped one call a week
  7. Junior Droid
    yaabi's Avatar
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    #7
    Folks, are you dropping calls while on speaker? If not, then you *might* be running into this issue:

    http://www.droidforums.net/forum/tec...html#post53534
  8. Premium Member
    Backnblack's Avatar
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    #8
    Quote Originally Posted by lowtech View Post
    Maryland mountains
    We have Mountains here in Maryland?

    Have you updated your PRL?
    A gun in the hand is better than a cop on the phone.

    Only the Skilled Survive

    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.

    Drill Sergeant Frick's Rules For Un-armed Combat.
    1. Never be unarmed.
    2. See Rule #1

    USMC rule # 23 of gunfighting: Be polite, be professional, but have a plan to kill everyone you meet.



  9. Senior Droid
    lowtech's Avatar
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    #9
    Quote Originally Posted by Backnblack View Post
    Quote Originally Posted by lowtech View Post
    Maryland mountains
    We have Mountains here in Maryland?

    Have you updated your PRL?
    Yup - Frederick County, near the PA line, where I am - and also to the west. The Blue Ridge mountains run right up through Maryland and into PA. I live on a little mountain that is near Camp David's mountain in the park. Beautiful country... and now very white country! about 6+ inches of snow today... merry merry!

    Where are you? Balmer maybe?
  10. Premium Member
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    #10
    Quote Originally Posted by lowtech View Post
    Quote Originally Posted by Backnblack View Post
    Quote Originally Posted by lowtech View Post
    Maryland mountains
    We have Mountains here in Maryland?

    Have you updated your PRL?
    Yup - Frederick County, near the PA line, where I am - and also to the west. The Blue Ridge mountains run right up through Maryland and into PA. I live on a little mountain that is near Camp David's mountain in the park. Beautiful country... and now very white country! about 6+ inches of snow today... merry merry!

    Where are you? Balmer maybe?
    Balmer....That will get you shot

    I've been in Frederick since 71...And we got less than 3" today.
    A gun in the hand is better than a cop on the phone.

    Only the Skilled Survive

    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.

    Drill Sergeant Frick's Rules For Un-armed Combat.
    1. Never be unarmed.
    2. See Rule #1

    USMC rule # 23 of gunfighting: Be polite, be professional, but have a plan to kill everyone you meet.



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