Help setting up POP email

This is a discussion on Help setting up POP email within the HTC Droid Eris forums, part of the Verizon Android Phones category; I haven't been able to set up my email correctly on this phone and was hoping someone had some ideas for me to try. I ...

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Thread: Help setting up POP email

  1. Droid Newbie
    shimanomike's Avatar
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    #1

    Help setting up POP email

    I haven't been able to set up my email correctly on this phone and was hoping someone had some ideas for me to try.
    I am able to pull my emails but it will not let me send. I am using a POP server. As I am setting it up, when I get to the SMTP part, I get this error :Your outgoing server response: 571 imp11 smtp.charter.net OTcuMjE2LjE2OC4xMzE= You must connect from Charter IP space. E1110

    Got any ideas?
    Thanks
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  3. Droid
    xfeathersx's Avatar
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    #2
    Adding a POP3/IMAP email account
    1.
    Press HOME, then tap Mail.

    2.
    On the Choose a mail provider screen, tap Other (POP3/IMAP).

    Note
    If the account type you want to set up is not in the phone database,
    you will be asked to enter more details. It is recommended that
    you get all pertinent information for the email account such as
    incoming/outgoing server settings before you proceed.

    3.
    Enter the Email address and Password for the email account and
    then tap
    Next.

    4.
    Enter the Account name and Your name and then tap Finish
    setup
    .


  4. Droid Newbie
    shimanomike's Avatar
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    #3
    Been there done that. It will bring in the emails, but will not send. There is something it does not like in the outgoing settings. Ive set it up like my property settings in my email, plus Ive set it up just like I have on my other phones in the past.
  5. Droid Newbie
    sxmead's Avatar
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    #4
    I also have a problem: I've done all the above actions, but when I tap MAIL, it just goes into an endless cylce and nothing appears. I believe I need to delete this account and start again, but I don't know how to delete the account.
  6. Droid
    mhotovec's Avatar
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    #5
    Quote Originally Posted by shimanomike View Post
    I haven't been able to set up my email correctly on this phone and was hoping someone had some ideas for me to try.
    I am able to pull my emails but it will not let me send. I am using a POP server. As I am setting it up, when I get to the SMTP part, I get this error :Your outgoing server response: 571 imp11 smtp.charter.net OTcuMjE2LjE2OC4xMzE= You must connect from Charter IP space. E1110

    Got any ideas?
    Thanks
    I'm only guessing, but this fixed the problem I had with my smtp server (not Charter). Make sure SSL is 'checked', and set the port to 465.
  7. Master Droid
    lumpysherman's Avatar
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    #6
    I cannot connect to my mediacom pop3 account.
    I've tried mail.mchsi.com
    port 110
    but it will not connect. Anybody else having problems with mediacom or a solution. I have contacted mediacom but have not heard back yet. If they are able to resolve it I will post it.
    YMB

    GNex
  8. Droid Newbie
    shimanomike's Avatar
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    #7

    Fixed

    Problem fixed. I went to my local Verizon store and the lady that runs it will track down a problem when you give it to her. She didn't know what to do but had it figured out in minutes. When she got to the outgoing mail server, she typed "smtp.charterinternet.net" in the settings and that did it.
  9. Droid
    big erick's Avatar
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    #8
    go to email set-up. add account. then put the address in and passcode. then instead of hitting next, select manual set-up. then select IMAP for yahoo, or pop3 for all others. then put in your user name, then password, the where it says- IMAP server, make sure it says IMAP.mail.yahoo.com in the box then select NEXT. on the next screen where it says SMTP make sure you write SMTP.mobile.mail.yahoo.com and make sure the digits 587 are in there and select finish and you'll be all fixed up. I hope this works for you folks!!
  10. Droid
    Red5LTr's Avatar
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    #9
    Alright guys and gals, I had my e-mail set up on my phone (droid) and I had to do a system restore on the phone and not I can get the outgoing server to take. Incoming server is fine, I go through everything like I always have and when I get to the outgoing server side I get the following message, "unable to open connection to server" WTF, I never had an issue with my BB and up until now, with my Droid.

    Can anyone help me here?

    p.s. This is a POP# account to. I'm using the same settings as my OUTLOOK email account. Of course I don't know the port numbers om OUTLOOK

    mail.sanduskyelectric.thomaswebs.net port 110 (incoming)
    mail.sanduskyelectric.thomaswebs.net port 587 (outgoing)
    I have "requires sign in" checked in the droid setup because our outgoing email is setup to have to have authentication to send
    Last edited by Red5LTr; 02-01-2010 at 09:20 AM.
  11. Banned
    Matth3w's Avatar
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    #10
    Do you need to have SSL checked?

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