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Thread: poor reception?

  1. Junior Droid
    dannyg's Avatar
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    #1

    poor reception?

    do any of you have reception problems?i have had my eris and verizon for a month now at least a dozen dropped calls no service a few times and not able to call out while in a supermarket tonite,20 years with cell one at&t what ever you call it and never had these problems,is it my phone or verizon?
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  3. Super Moderator
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    #2
    It could be your phone, it could also be the area you live in. How long have you been with VZW? You have a 30 day test drive. It's recommended you do a PRL Update (preferred roaming list) every 30-60 days by doing *228 and hit Option 2. No carrier will ever guarantee service inside of a building. What part of the U.S. are you in? Have you called CS and did some troubleshooting steps?
    Thank you to all who have served or are serving our great country. You're always in my thoughts and prayers.

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  4. Junior Droid
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    #3
    My wife and I have had Verizon for years now...and have lived in the same house as well. We are on the edge of coverage from the nearest cell tower. I had a Motorola Z6TV and she a Moto Razr V3c I think. We both never lost one call here in our home ever. She now has the Eris and I the Droid. She loses calls in our home now. Not alot but at least twice a week. I have once. We have had them for a month and a half. So reception is not as good. But the other qualities of our phones have us happy still at that.
  5. Junior Droid
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    i live on the south shore of mass and do business in r.i. and mass some of the dropped calls have been on the highway where i know i had some service before in both states,pretty frustrating.
  6. Droid
    scajjr's Avatar
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    #5
    I've read that the internal antenna in the Eris isn't as adept as some other phones. I know in my house (So. NH) where I got a great signal (4-5 bars)with my Samsung Gleam and my wife gets great reception with her Razr, I now get 1-2 bars with my Eris and sometimes on cloudy/stormy days have to go upstairs to get any signal. More dropped calls too.
    Have done *228 a few times since I got the phone, doesn't help. It's the hardware in the Eris.

    Sam
  7. Junior Droid
    dannyg's Avatar
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    #6
    i do like the phone,so sam, i guess my options are just to live with it?
  8. Senior Droid
    wyzzerdd's Avatar
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    #7
    Does this happen all over or in one area? I've never had any problems with my Eris dropping calls even indoors.
  9. Junior Droid
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    #8
    In our situation only in our home and large buildings like supermarkets or price club more so with the Eris
  10. Senior Droid
    wyzzerdd's Avatar
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    #9
    I'd call up Verizon and ask them about the problem.
  11. Droid
    hlaalu's Avatar
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    #10
    my two different phones both had ****ty reception and would drop calls in my house. when the eris does have a few bars, it sounds great and hasn't dropped me.
    born 02/14/2010
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