I'm considering whether or not to return this phone and trade for something else. I come from a series of Palm phones and while a bit clunky, the email seemed to work more smoothly. Now that Verizon is offering Palm again I'm wondering if I should try to switch back and eat the restocking fee and spend $50 more to get the Pre Plus.
My problems with the Eris are:
Gmail - while this works fine for me, Gmail is all about storage so there are lots of emails on the phone. I believe the phone is just pulling emails from the Google server so there is no way to delete them on your phone, unless you delete them from your account. Since it works fine I could take all of my personal and work emails and forward to Gmail and have all my emails sent to my phone without a problem. However, I prefer to keep my accounts seperate so I can respond from individual accounts. Otherwise I have people responding to my Gmail account and that is not convenient in terms of working on my desktop. How do others feel about Gmail on the Eris?
Exchange Server - This part of the email works perfectly. However this is the least important aspect to me. This email account is for my full time job and I am not in a position where I travel or need to respond to emails after hours. Getting work emails on my phone is a convenience, not a necessity.
IMAP/POP Email - This function is most important to me. I have a small consulting business in addition to my full time job and it's critical I can receive and respond to emails from clients and potential clients at all times. I also have several other personal and business related addresses I also need to receive.
However, with these accounts I experience some strange things. First, I am often getting a "force closed" error with mail. This happens once or twice a day. All I need to do is open the application again so it is an annoyannce and not a total deal breaker but not a good sign.
More importantly, the email program seems to have a mind of its own as to whether or not it is going to retrieve email and when it is going to delete it from the phone's inbox. Sometimes I won't get any email in my inbox for a day or two. Then I'll wake up in the morning and some of my emails will be there and others will not.
I've also tried refreshing the inbox manually and it will delete the emails that are already in the inbox and give me a "no mail" message.
Maybe I just have some settings wrong like whether or not the mail should remain on the server, but I've checked those settings and everythuing seems to be right.
If anyone has any experience or advice with this please let me know. Even if you've had the same problems let me know that too so I can take it into consideration.