For the past week my camera has been unusable because 90% of the time I open it the picture is partially purple, has random lines, and pressing the shutter (or any other) button does nothing. After about 5 seconds of this my phone will freeze then restart itself. Has anyone else had/heard of this problem and found a fix? Both HTC and Verizon have just told me to factory reset which I haven't tried yet and am a little skeptical that it will actually fix the problem. Just a little annoyed since I have only had the phone 2 months.