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Thread: HTC DNA Won't Connect To Wi-Fi or 4G

  1. Droid Newbie
    Orville24's Avatar
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    HTC DNA
    #1

    HTC DNA Won't Connect To Wi-Fi or 4G

    So i changed my number about 5 days ago, 2 days later my phone won't connect to wi-fi or 4g. I couldn't receive txt msgs for the first few days either but customer support fixed that problem but not the wifi or 4g anybody else having this problem??? If anyone knows what's up with this and knows how to solve this issue that would be awesome
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  3. Developer
    myfishbear's Avatar
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    myfishbear
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    Droid 1, 4, DNA
    DroidForums.net Developer
    #2
    Quote Originally Posted by Orville24 View Post
    So i changed my number about 5 days ago, 2 days later my phone won't connect to wi-fi or 4g. I couldn't receive txt msgs for the first few days either but customer support fixed that problem but not the wifi or 4g anybody else having this problem??? If anyone knows what's up with this and knows how to solve this issue that would be awesome
    factory reset the phone and re-provision your sim card with vzw... i think this is the number (877) 807-4646
    4G SIM Card FAQs | Verizon Wireless
  4. Droid Newbie
    Orville24's Avatar
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    HTC DNA
    #3
    Quote Originally Posted by myfishbear View Post
    factory reset the phone and re-provision your sim card with vzw... i think this is the number (877) 807-4646
    4G SIM Card FAQs | Verizon Wireless
    What's re-provision SIM card lmao
  5. Master Droid
    rvcjew's Avatar
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    D1>D3>Bionic(retired)>DNA
    #4
    Quote Originally Posted by Orville24 View Post
    What's re-provision SIM card lmao
    where you reassign it to the new number, but as far as i know that wont effect your wifi so yeah do a factory reset first, and try wifi when in airplane mode does it make a difference? Also what is your software version? 2.04 or 2.06 or just unlocked and something else?
    Orville24 likes this.
    HTC Kaiser > HTC Raphael > D1: some ROM > D3: safestrap v2.10 SD 4.8 > Bionic: SS 3.11/JB OTA > Droid DNA: Viper ROM 1.3.3 with Beaups Kernel
    A100: CM10 TWRP > Tab 2 10.1: ZAP Blaster 2.1
  6. Droid Newbie
    Orville24's Avatar
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    HTC DNA
    #5
    2.06 and I called that number and it fixed my WiFi prob, just not the 4g :/ but thanks for getting me halfwaythere so far lol
  7. Master Droid
    rvcjew's Avatar
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    D1>D3>Bionic(retired)>DNA
    #6
    Go to your online account and make sure the right sim number is up their for your phone too.

    Sent from my DROID DNA
    HTC Kaiser > HTC Raphael > D1: some ROM > D3: safestrap v2.10 SD 4.8 > Bionic: SS 3.11/JB OTA > Droid DNA: Viper ROM 1.3.3 with Beaups Kernel
    A100: CM10 TWRP > Tab 2 10.1: ZAP Blaster 2.1

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