DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Page 1 of 2 12 LastLast
Results 1 to 10 of 17

Thread: No signal issue, change sim card, new phone, or ota update to fix?

  1. Senior Droid
    biggles's Avatar
    Member #
    44687
    Join Date
    Mar 2010
    Posts
    102
    Liked
    3 times
    Phone
    LG G2
    #1

    No signal issue, change sim card, new phone, or ota update to fix?

    My wife's HTC Droid DNA dropped connection 3x this week. It says "no signal". It is not the geographic area because my phone is nearby (Galaxy S3) and it works fine. I read someplace online that replacing the sim card might fix the problem. But the rep at Verizon store said it is a known problem and the sim card probably will not fix it.

    She has to restart the phone in order to restore signal. This required her to pull off the road one time, not good.

    Are others experiencing this issue? Is it likely to be fixed with a new sim card, an ota update, or will I need to replace the entire phone? In all other aspects she loves the phone. It is really a wonderful device overall.
  2.  
     
     
     
  3. Droid
    WhoDunIt's Avatar
    Member #
    318091
    Join Date
    Dec 2012
    Posts
    58
    Liked
    6 times
    Phone
    Droid DNA
    #2
    Here is a link to read. https://community.verizonwireless.co...t=130&tstart=0
    Don't get discouraged but start at 130 and I join in at post # 131 (I'm strock2e30). Here is my post-- "Just got my second sim card error, 5 days after my 1st. I just cleaned it and blew out the sim card slot. I had the assistance of our Computer Tech support team at work, so I know it was carefully removed, cleaned and re-inserted. I put a piece of clear tape over the sim slot. The Tech's agreed that that was worth a try and thought that if it was dirt, that the tape would probably solve the issue. They were not too concerned over the scratches on the sim card as they were not deep and even though they all agreed that the design probably isnt the best, the scratches are unavoidable but shouldn't be the issue. I'll keep updated as I go.

    My phone has not done it again since, a little over 3 weeks and counting. The poster of #130 has been good for almost 2 months now. Try it, see if you have a slight buildup of dirt/dust film as well. Good luck
  4. Droid
    WhoDunIt's Avatar
    Member #
    318091
    Join Date
    Dec 2012
    Posts
    58
    Liked
    6 times
    Phone
    Droid DNA
    #3
    Guess I got my hopes up and jinxed myself. I just got another SIM card error 2 minutes ago. Turned the airplane mode on and then turned it off and the phone was back to normal. Frustrated.

    Sent from my DNA.
  5. Senior Droid
    lterry913's Avatar
    Member #
    58890
    Join Date
    Apr 2010
    Posts
    146
    Liked
    1 times
    Phone
    droid
    #4
    If the phone works I would wait for the update that is coming out, supposedly this week. Otherwise you will get a referb replacement and it may or may not have other issues as it was probably returned for another or the same reason...if update doesn't fix then resort to a replacement...jmo.
    I would hate to go through resetting up my phone the way I like it...takes time.
  6. Droid
    WhoDunIt's Avatar
    Member #
    318091
    Join Date
    Dec 2012
    Posts
    58
    Liked
    6 times
    Phone
    Droid DNA
    #5
    Thanks for the info, didn't realize there was another update coming out. I love the phone and I agree with your sentiment about not wanting to set another phone up......or deal with someone else's problem child discard. At least I know my phone's issue.

    Sent from my DNA.
  7. Senior Droid
    lterry913's Avatar
    Member #
    58890
    Join Date
    Apr 2010
    Posts
    146
    Liked
    1 times
    Phone
    droid
    #6
    http://support.verizonwireless.com/p.../droid-dna.pdf This was the add I saw...you can research it and decide...I haven't received it yet my phone is still the 2.04 .... version software.

    Edit just checked and it is in my software updates and ready to install...check the settings to see if yours is there.
  8. Droid
    WhoDunIt's Avatar
    Member #
    318091
    Join Date
    Dec 2012
    Posts
    58
    Liked
    6 times
    Phone
    Droid DNA
    #7
    Quote Originally Posted by lterry913 View Post
    http://support.verizonwireless.com/p.../droid-dna.pdf This was the add I saw...you can research it and decide...I haven't received it yet my phone is still the 2.04 .... version software.

    Edit just checked and it is in my software updates and ready to install...check the settings to see if yours is there.

    I just checked. It's there as well for me. Here goes nothing................. Thanks again, Mike
  9. Senior Droid
    biggles's Avatar
    Member #
    44687
    Join Date
    Mar 2010
    Posts
    102
    Liked
    3 times
    Phone
    LG G2
    #8
    I updated the wife's phone last night and will post back in about a week to let folks know if this solved the problem.
  10. Droid Newbie
    brock29609's Avatar
    Member #
    343295
    Join Date
    Apr 2013
    Posts
    1
    Phone
    HTC DNA
    #9

    HTC DNA SIM card error

    Bad news. I was repeadedlly getting the SIM card error on my DNA. Yesterday I took the new update that was supposed to address the problem. Unfortunately, the error has not slowed. Got it 3 times withing the first few hours after taking the update. The only thing that appears different now is the pop-up window I get with the SIM card goes down. It's nice to have a better warning when the problem occurs, but I'd prefer to have the problem solved.

    Very frustrating!!!! Don't get your hopes up over this update!
  11. Droid
    WhoDunIt's Avatar
    Member #
    318091
    Join Date
    Dec 2012
    Posts
    58
    Liked
    6 times
    Phone
    Droid DNA
    #10
    Brock.....I have heard of others from posts elsewhere who have said the same as you. In each of them (total of 4) the posters had stated that they had the SIM card issue daily if not more often... I don't know if there is a correlation there or not but my phone only did it 3 times in 2+ months of ownership. I have been fine since the update but never had it happen often previous to the update so I can't really judge/or be certain yet. The other 3 posters stated that they were going to Verizon and try to get new (refurbished) phones....who knows. It is frustrating. We all paid good money and should be given new phones and not used phones. We didn't break them. Good luck.

    Sent from my DNA.
Page 1 of 2 12 LastLast

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. HTC Rezound ICS Update & SD Card Encryption Issue
    By beaninva in forum Android Tech Support
    Replies: 1
    Last Post: 08-18-2012, 03:48 PM
  2. Battery issue since phone update
    By Waltsm53 in forum Droid Incredible Tech Support
    Replies: 0
    Last Post: 11-26-2011, 06:19 AM
  3. Error Message: Failed to update My Location - no signal signal.
    By xz87zg in forum Droid X General Discussions
    Replies: 2
    Last Post: 06-28-2011, 10:51 AM
  4. update.zip on card but phone not rooted
    By motobrent in forum Android Hacks and Help
    Replies: 12
    Last Post: 04-09-2010, 12:12 AM

Search tags for this page

droid 4 not reading sim card

,
droid dna no signal
,
droid razr sim card error
,

how to fix android phone can not read sim card

,

htc dna no signal

,

my sim card has no signal

,
no signal sim card
,

sim card no signal

,

sim card signal problem

,

sim no signal

Click on a term to search our site for related topics.
Find us on Google+