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Thread: My DNA has mobile data connection problem

  1. Droid Newbie
    njupiggy's Avatar
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    334288
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    Phone
    HTC DNA
    #1

    Unhappy My DNA has mobile data connection problem

    After the recent update, my DNA starts to have mobile data connection problem. Often it shows mobile data disconnected. Turn off then turn on does not solve problem. After restarting, it shows 4G LTE, but I can't connect to any website. Then after several minutes, the symbol changes to 3G, and I can now connect to internet as normal but at 3G speed.
    I have taken out the sim card and put it back, still same problem. What may be the cause, what should I do? Thanks.
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  3. Senior Droid
    Robster's Avatar
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    39460
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    Feb 2010
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    Droid DNA
    #2
    Is your Data connected by 'LTE/CDMA' or 'Global'? Try switching to whichever of these two you are not currently set to and see if that helps.
    Current: LG G2 white
    Previous: Droid DNA; Droid X2 rooted; Droid X; Droid (Original) rooted.
  4. Droid Newbie
    njupiggy's Avatar
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    334288
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    Feb 2013
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    HTC DNA
    #3
    Quote Originally Posted by Robster View Post
    Is your Data connected by 'LTE/CDMA' or 'Global'? Try switching to whichever of these two you are not currently set to and see if that helps.
    After update, it was Global. When the phone started to have problem, I switched to LTE/CDMA, a that time the phone was back to normal working. Then one day later, stopped working again, switched back to Global, still not working...

    Thanks.

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