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Thread: DNA goes to sleep mode while using phone - won't wake up without hanging up

  1. Droid Newbie
    mreardon71's Avatar
    Member #
    318712
    Join Date
    Dec 2012
    Posts
    1
    Phone
    HTC DNA
    #1

    DNA goes to sleep mode while using phone - won't wake up without hanging up

    So far I love my DNA phone but when I go on a work conference call and put it on mute - the phone goes to sleep - fine - but when i need to take it off mute, I can't get the phone to wake up. The only button that does anything is the power button - which then hangs up the call. I've had similar issues trying to wake it up when using bluetooth in the car. Any suggestions on how to wake the phone up after falling into sleep mode?
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  3. Master Droid
    FunN4Lo's Avatar
    Member #
    33783
    Join Date
    Feb 2010
    Posts
    932
    Liked
    30 times
    Phone
    Galaxy S4
    #2
    Quote Originally Posted by mreardon71 View Post
    So far I love my DNA phone but when I go on a work conference call and put it on mute - the phone goes to sleep - fine - but when i need to take it off mute, I can't get the phone to wake up. The only button that does anything is the power button - which then hangs up the call. I've had similar issues trying to wake it up when using bluetooth in the car. Any suggestions on how to wake the phone up after falling into sleep mode?
    Go to Settings> Accessibility then un-check >Power button ends call
    Deep Thought #1
    How does Verizon sell phones at their own stores? Any phone they sell, can be found for 50% to 75% less on Amazon, or at Best Buy. Does Verizon operate their stores on a "there is a sucker born every minute" business model?
    Deep Thought #2
    Is Verizon's customer service philosophy: frustrate, aggravate, and exasperate, these annoying interruptions to our day, will eventually go away?

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