I have always been a fan of Motorola's products. 5 of my last 6 phones have been Motorola branded and I absolutely loved the Droid 1. I recently broke my phone at work and was upgraded to a Motorola Droid 2 Global and unfortunately this will be the last Motorola product I will own. All of the things that impressed me with the Droid 1 have been attacked in the Droid 2. I love to root my phone and customize it. It would seem that after recent court rulings and an open source platform like android this would be easy. For some reason Motorola has decided to put bootloaders on devices and attack developers who make roms for the device (some of us would rather not have blur...and by some I mean most..what could be better than putting a skin on a device that slows down the phone and can't be removed?...Why would anyone be frustrated?...it would be different if it was an option and a choice but it isn't and that is unacceptable). When you sign a contract with a phone carrier on a two year plan you are most times stuck with that phone for the duration of the contract. You being the primary developer of the phone should let you customers know that updates will be slow because of blur and that you will abandon the device half way through the contract and your mission is to stop the phone from being updated by developers to keep the phone innovative and fun for your customers. From this point on I will only upgrade to true google phone experiences like the Nexus series so I can receive updates through my contract and not be treated like I have wronged you by wanting to update a device that you neglect anyway.
Motorola is one of the best companies out there as far as hardware and the marriage between android seemed like the best possible situation for the consumer but this new direction is sad. You would think that a company that was almost out of the mobile phone game 2 years ago before they partnered with android would realize what that platforms represents and try to nurture that relationship.
I understand that I don't mean much to you as a single customer. I also understand that I can't do much that would make you care if I leave to another mobile company but I will never recommend your products again and whenever I talk about your company I will let people know that you make great hardware but you failed to meet my needs as the customer and I will not do business with you again.
*We shall see the response I get...the only good news is my contract is up in a month and then it is just a waiting game to see what carrier comes up with the next cool GOOGLE phone. Please god let Google's next phone be a quadcore...that should keep me busy for awhile. =).
I'll let everyone know when I hear something...if I hear something.